Don Miller Subaru East
Madison, WI
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Great used car buying experience. Blaine was very professional and answered all my questions. Showed me how to use all the features of the car I was interested in. We worked out a gre Blaine was very professional and answered all my questions. Showed me how to use all the features of the car I was interested in. We worked out a great deal and now I am enjoying my 2020 Subaru Legacy. Will recommend dealership andBlaine to all my friends. More
On 8/26/23 called the dealership to let them know I was less than a mile away and had a flat tire. Told the lady after calling the number for service and just kept getting voicemail only able to get throug less than a mile away and had a flat tire. Told the lady after calling the number for service and just kept getting voicemail only able to get through if you chose schedule an appointment that I had a flat on my way to dealership after noticing my tire light was on. Woman seemed concerned and asked if I could put on my spare! Well I wouldn't be going to dealership if I could do that! I was told she was going to contact ber supervisor and mark it urgent and I would get a call back in a few minutes. Waited over half hour and had to call back again and another woman answered. Was told she was contacting service again. Never heard back from anyone and eventually had to call someone else for assistance as I literally would still be sitting there waiting and still have never received a call back. I have bought 2 cars from this dealerships and have always had service there but never again! Service department is terrible there are things I have had happen (Scratched my whole dash when putting in my new radio and when they replaced the dash piece constantly finding screws from that and now the whole thing rattles) but looked the other way since I thought they treated their customers good but apparently not! More
Jonathan did a great job in answering all my questions and giving me time to decide on the right vehicle for me. I'm loving my new Forester. and giving me time to decide on the right vehicle for me. I'm loving my new Forester. More
Everyone we dealt with was professional, friendly and answered all questions we had. This happened before and after the sale. Not all dealers treated up like that. answered all questions we had. This happened before and after the sale. Not all dealers treated up like that. More
Easy to work with, Stopped in on a whim found car. Worked us in on a busy day, and got everything finished timely as we had previous engagement we had to make it to. Worked us in on a busy day, and got everything finished timely as we had previous engagement we had to make it to. More
good vibe, not pushy. genuine people. helpful in understanding. no hidden fees. I'd recommend the agent and the dealership to others for sure. genuine people. helpful in understanding. no hidden fees. I'd recommend the agent and the dealership to others for sure. More