Don Miller Subaru East

Subaru Lease We recently traded in our old GMC and decided to lease a Forester. We had a fantastic experience and would recommend Don Miller and Rod Israeli to any We recently traded in our old GMC and decided to lease a Forester. We had a fantastic experience and would recommend Don Miller and Rod Israeli to anyone looking for a new car! Rod was an exceptional help and genuinely wanted us to get the best deal as well as the right vehicle for our family. He went above and beyond and we greatly appreciate that! More

Our new lease We visit this site to change our Honda lease as we crosse the allow miles. The team in general, and Rod Israeli in particular did whatever possible We visit this site to change our Honda lease as we crosse the allow miles. The team in general, and Rod Israeli in particular did whatever possible to help us to get the best ever deal. No doubt it's the best ever service we got in a car dealer More

Subaru Satisfied My husband and I purchased a Subaru Impreza from Don Miller East on 12/22/15. Danielle Juhl, Salesperson, greeted us on Tuesday when we arrived at th My husband and I purchased a Subaru Impreza from Don Miller East on 12/22/15. Danielle Juhl, Salesperson, greeted us on Tuesday when we arrived at the dealership. She was informative and not pushy during our purchasing decision. After two test drives with a 2005 Outback Subaru and a 2008 Subaru Impreza she gave us time to talk things over, offered us options with the 2005 to purchase, and handled waiting for our decision with patience. We purchased the 2008 Subaru Impreza. On Christmas Day we drove the Subaru to Michigan and returned a few days later without any mechanical problems. The Subaru performed well at lower and higher speeds (70 mph) without feeling like you were in a tin can.....the Subaru is a tight and smooth vehicle. We would definitely purchase another vehicle from Don Miller in the future. We also found all the people we met at Don Miller friendly, helpful, and happy to work there. Thanks, Becki and Todd Barsness More

Great Dealership Decent deal and friendly, family style dealership. Will buy another Subaru from this dealer in the future. Sales floor is friendly and service is dece Decent deal and friendly, family style dealership. Will buy another Subaru from this dealer in the future. Sales floor is friendly and service is decent. More

Really good experience all the way through the process Can't believe I'm saying this, but we had a really pleasant experience buying a new Forester. My husband and I went in just for a test drive, but we b Can't believe I'm saying this, but we had a really pleasant experience buying a new Forester. My husband and I went in just for a test drive, but we both really liked the Forester. And Jim Casey, our salesman, was very knowledgeable and helpful -- not pushy. And once we bought it, they didn't try to sell us a bunch of other crap. Jim spent probably half an hour showing us around the vehicle, syncing my iphone, and making sure we knew how to operate it safely. An honest-to-goodness decent car-buying experience -- my first ever. We'll go back. More

In the market for arrogance? Then Don Miller is the place to shop. First, Subarus are very good cars. I leased a 2006 Impreza and a 2010 Forrester, both from Don Miller and I Then Don Miller is the place to shop. First, Subarus are very good cars. I leased a 2006 Impreza and a 2010 Forrester, both from Don Miller and I loved them. Today, Subarus are selling like hotcakes, virtually everything they can ship. And don't Don Miller know it. In spite of that, last month I went to Don Miller, and thought I had come to a deal. A good deal, not fantastic, but something I felt comfortable with. I produced a letter from Subaru Motors Finance (SMF)when my last lease ended, Dec '13 which said they'd pick up the first month's payment on a new lease and the disposition fee for the Forrester. I FULLY understood that was a limited time offer, and told the salesman such, but I said, as a 3 time repeat customer, could they find out if SMF would extend the offer to pick up the first month's lease, $253.00. He "checked" and said he didn't see a problem. So, he gave me a blank purchase contract to sign, ILLEGAL AS xxxx, and asked for some money down, to "prove" I was serious, and then sent me in to see the Finance Manager. The old coot sales manager stopped by, who had signed the blank contract (ILLEGAL) and joked about what a good deal I was getting. Obviously, the salesman knew the offer was bogus because he disappeared. The finance manager went to the file cabinet, pulled out a policy from SMF saying the offer was only good for 6 months after the previous lease ended. I said I realized it had expired, but I was told that it would still be possible and that's the basis on which I agreed to the deal. I asked the Finance Manager if he could get SMF on the phone and perhaps, since I was an 8 year lessee who had always paid on time, check with them to get another 3 years of business. "No." Now, even if SMF had said no on the speaker phone and he was humoring me, I'd probably have gone through with the lease. Even better if they had gone to bat for a three-peat customer. But no. Then he looked at me with dead eyes and said, "So?" I said, would Don Miller lower the price $253 to make up the difference. "No, that was our offer." They were still making about $1,500 on it. So I grabbed my cash, any document I had signed and left. Arrogant Don Miller lost a customer and Subaru lost a customer for life. I spent $30,000 on my first two leases, and this one would have been worth $9-10,000 for Subaru and SMF and they would have gotten a well taken care of leased car back after 3 years to resell and another $1,000 for Don Miller for maintenance business for three years. If you're set on a Subaru, there is a dealer in Waukesha and one in Janesville. Don't fall for the Don Miller Deal/screwing that they spend thousands of dollars on full page ads in the State Journal and Isthmus and on radio and TV each week, but they diss a three-peat customer over $253. Did I mention arrogant? There are a lot of good cars, and a few dealers that treat you with respect. Don Miller is not one of them. I think it's a corporate culture kind of thing, because I had a similar bad experience when they sold Pontiac. Only that time they had me sign a contract for a car on order with one set of options, and "oops" it came in with other options for $1,500 more. More

DJ Reinhart gave us a great carbuying experience. My wife and I bought a new Outback, and had an incredible experience here. Our salesman was DJ, I highly highly recommend that you request him. He was My wife and I bought a new Outback, and had an incredible experience here. Our salesman was DJ, I highly highly recommend that you request him. He was incredibly knowledgable, and was not pushy in the slightest. He easily answered all of our questions, and showed us everything that we wanted to know about the car (and things that I didn't even know I wanted to know about the car.) We test drove on a Saturday, and he gave us his business card with his cell phone number and said call him at anytime with any questions we could ever have and he would be happy to help, but that he wasn't going to call us; I can't tell you how awesome it was to be in a completely pressure-free environment, and have such an incredibly helpful and friendly salesman. We got an incredible deal, there wasn't any nickel and diming, and the process was so transparent. The buying process was incredibly easy as well, we walked in at 9am and we were gone by 10:30 with our new car. I just really don't have a single bad thing to say about my experience here. If I had to do it all over again, I would hands down without hesitation come back here and ask for DJ. More

Great service with new Outback We went knowing the car we wanted already, but we were shown all the different option packages by our salesman, Jim. When my car arrived he sat with m We went knowing the car we wanted already, but we were shown all the different option packages by our salesman, Jim. When my car arrived he sat with me and showed how all the different features works, even synced my phone with my car for me. I love my new Outback and would recommend one and this dealership if you want one too. More