Don Miller Subaru East

Excellent Service I recently purchased a Certified PreOwned Subaru from them. Their sales staff were all friendly, their managers seemed genuinely thankful for our busi I recently purchased a Certified PreOwned Subaru from them. Their sales staff were all friendly, their managers seemed genuinely thankful for our business, the car buying process was quick and easy, and I got an extremely fair price. I will be returning and recommending them to everyone. More

Going the extra mile Rod not only provided expertise in his knowledge of the Subaru Outback, but frequently offered his continued assistance with the car into the future. Rod not only provided expertise in his knowledge of the Subaru Outback, but frequently offered his continued assistance with the car into the future. Rod went out of his way for us to get a car from a cross town dealership to hello us get the car with the specs we desired. More

willing to work within your budget Rod Israeli heard me out about my finances and he stayed way past business hours with me to make a deal work within my budget with a car that I, so fa Rod Israeli heard me out about my finances and he stayed way past business hours with me to make a deal work within my budget with a car that I, so far, very much enjoy. I didn't feel pressured or intimidated and felt comfortable asking questions. More

Great customer experience! I've been a loyal Don Miller customer for over 25 years. I just bought my fourth Subaru today, 2017 Cross trek. Rod Israeli was my sales associate a I've been a loyal Don Miller customer for over 25 years. I just bought my fourth Subaru today, 2017 Cross trek. Rod Israeli was my sales associate and he walked me through all of the details with the highest level of professionalism and integrity. I highly recommend you ask for Rod when you go to buy a Subaru! The GM, Terry was also a gem. More

Cur buying Bought a Subaru Impreza from them. Really nice people. Explained everything about the car in a detailed professional manner. Really great place to buy Bought a Subaru Impreza from them. Really nice people. Explained everything about the car in a detailed professional manner. Really great place to buy a car from! More

Dealers worked hard to make my life easy I had Rod help me purchase my first Subaru and was very knowledgeable with the vehicle and it's assets. Their were a few bumps along the way due to me I had Rod help me purchase my first Subaru and was very knowledgeable with the vehicle and it's assets. Their were a few bumps along the way due to me not having any credit built up, but Rod and a few other gentleman pulled a lot of strings for me to be able to take home the vehicle that very day. I'm happy with my purchase and feel that I made the right choice with stopping at Don Miller Subaru. More

Love Subaru! Everyone there from the salespeople, to the finance people, to the service department are all extremely helpful and friendly. They go above and beyond Everyone there from the salespeople, to the finance people, to the service department are all extremely helpful and friendly. They go above and beyond in customer service! It wasn't about "selling" me on a certain model or package, it was about finding the right car for my lifestyle. I really appreciate that Tim didn't try to push anything and wasn't a high-pressure sales person. We worked together to find the right fit. More

Very efficient, courteous, friendly and focused on our needs Best car buying experience in our 42 years of buying cars together! We experienced very efficient service and a great customer experience. Everyone w Best car buying experience in our 42 years of buying cars together! We experienced very efficient service and a great customer experience. Everyone we needed to work with was prompt, friendly and knowledgeable! Unbiased discussion of options and financing details...no pushing. When we said yes, it happened and when we said no, they moved on. Great people! More

Super Salesperson and Service Any one considering purchasing a vehicle must visit Don Miller East and ask to speak directly to salesperson Rod Israeli. It was time to trade in o Any one considering purchasing a vehicle must visit Don Miller East and ask to speak directly to salesperson Rod Israeli. It was time to trade in our 2001 Subaru Forester. We called Don Miller East and the person with whom we were connected introduced himself as Rod Israeli, followed by "how may I help you". As we are in our 80's we were looking for an older model Subaru Forester. Rod not only was very knowledgeable but clearly and respectfully understood our request. The good news was that he had a one owner 2008 Subaru Forester on the lot, would we be interested in seeing it. We live 72 miles northwest of Madison and asked if he could possible take the car to the dealership on the west side as it was closer. Yes, he would and set up an appointment for that same day. He also gave us his personal cellphone number to call if necessary. Rod was there to greet us and the vehicle he presented was exactly what we were looking for. Our son, who accompanied us, was encouraged to look under the hood and crawl under the car. Rod answered all questions to our satisfaction and understanding. We took the car for the test drive with me (85 yr old female) at the wheel. Rod very gently and precisely guided me as I maneuvered the busy streets of Madison. "at the next stoplight take a left" or "take a right at the next stoplight. You may turn on a red light if there is no car coming". Again he asked if we had any questions or concerns. He also asked how the car "felt". We were totally satisfied with the condition of the car and the explained warranty provided. We were allowed "privacy space" and time to personally discuss what to do, and decided to purchase it immediately. Unfortuneatly we did not have the title of our car with us but Rod explained that all the financial and legal paperwork necessary to confirm ownership could be done that day. The sale had to be processed at the east location but were able to follow Rod with no difficulty. As our car was being test driven and examined, Rod offered us and our son a choice of liquid beverages while we waited. At all times the questions that Tom had were addressed very respectfully. Rod explained that with a small deposit they would hold the car until we returned with the title. Meanwhile other personnel introduced themselves (John M) and visited with us. After necessary paperwork and financial arrangements were completed, an appointment was made with Jason Syens for a time convenient for us to bring the title and make the payment. It was explained that the new title would be mailed to us. Friday the thirteenth was our lucky day. Rod again was there to greet us; we finalized the purchase, license plates were transferred, all personal belongings were put in our 'new' car. More questions and answers were addressed, and before we left the lot Rod told us to enjoy the car and to call him personally if necessary. We could not have been treated more respectfully and honestly; the vehicle is in better condition that we had dreamed of; and it loves its new home in our garage. Thank you Rod Israeli. We highly recommend him and Don Miller East. L & D Sprecher More

Excellent Experience Tim was very helpful. He explained all of the features are Outback came with. Very friendly and down to earth. We will return to purchase are next Tim was very helpful. He explained all of the features are Outback came with. Very friendly and down to earth. We will return to purchase are next vehicle. More