Don Miller Subaru East
Madison, WI
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Blaine was great! He answered all of my questions and was very knowledgeable about the vehicle we were purchasing. Financing was also a breeze. He answered all of my questions and was very knowledgeable about the vehicle we were purchasing. Financing was also a breeze. More
I had a great experience purchasing a used vehicle from Don Miller. I live a couple hours away and Jonathan was great answering my questions and securing the vehicle I was interested in. When I arrived to Don Miller. I live a couple hours away and Jonathan was great answering my questions and securing the vehicle I was interested in. When I arrived to finalize the process the great customer service continued. Rory went above and beyond explaining options when he noticed my hometown, which opened up my financing options. I would definitely recommend this dealer. More
My experience was great. The sales people and financial people were wonderful. They listened to me, what I wanted and didn’t want. Even better they did not try to sell me on The sales people and financial people were wonderful. They listened to me, what I wanted and didn’t want. Even better they did not try to sell me on what I didn’t need or want. More
We were greeted by a salesman in a friendly and courteous manner as soon as we came in the door. The premises, inside and out, were clean, neat, and attractive. Our salesman, Blaine, walked us through the manner as soon as we came in the door. The premises, inside and out, were clean, neat, and attractive. Our salesman, Blaine, walked us through the buying process in a straightforward way and answered all of our questions to our satisfaction. He was never condescending when we asked so many questions about the tech that is new to us! Blaine was very prompt in responding to our email and phone inquiries. We would say, though, that it's good for us customers to hear about how solid a product a Subaru is....but it's not good to hear disparaging comments about the competition (Fords, Kia's, etc.). So far we really like our new Legacy, and we're looking forward to returning in a few weeks to learn more about how to use the great tech components. More
It all started with Blane Tessman when my wife and I walked into The Don Miller dealership. Blane answered all question, worked with us as we worked on the trade-in. Ordered the car, it arrived as promi walked into The Don Miller dealership. Blane answered all question, worked with us as we worked on the trade-in. Ordered the car, it arrived as promise. When we went to pickup the car Blane spent over an hour showing my wife and I all the features our model had and how to use them, as well as explaining all the services that the Don Miller dealership had to offer and how to access them. I am 89 years old, and purchased many new cars over the years, but this one of the best I have experience I have had. It all started with a phone call, a meeting with Blane , an order, and a great mod More
I had such a great experience buying a car from Maddie! ! Maddie is extremely knowledgeable, customer service oriented, and great with communication. Moreover, Lindsay, the sales manager was super helpful a ! Maddie is extremely knowledgeable, customer service oriented, and great with communication. Moreover, Lindsay, the sales manager was super helpful and insightful when choosing finishes, and Rory in financing helped explain all of the warranties in a very low pressure, not pushy way. It was a very smooth process and I would recommend Maddie, Lindsey, and Rory to anyone! More
Absolutely the finest experience my wife and I have had at any dealership - ever! Over the course of 40+ years of purchasing vehicles, the attention, courtesy, care, and honesty of Jonathan and David were at any dealership - ever! Over the course of 40+ years of purchasing vehicles, the attention, courtesy, care, and honesty of Jonathan and David were phenomenal! I first contacted Dave ("Internet Salesman") and began the most pleasant process of securing a new vehicle. He was low-key, but very kind and thorough, staying touch with us. When we arrived at the dealership, Dave greeted us and introduced us to Jonathan who was to be our salesperson. Jonathan treated my wife and I like family - warm and friendly, genuinely expressing concern and appreciation for us throughout the process. When we went out to take the Outback for a test drive, Jonathan was careful to point out the various features, explaining how each one worked and how they enhanced the driving experience and contributed to the safety of the vehicle; he clearly knew the features and explained them iin context and with clarity. During the test drive, Jonathan was attentive to all of our questions, and his care for us continued as we discussed purchase details and financing. A shout-out is also in order for our finance person who was humorous, thorough, and flexible with our needs, setting up an appointment for us which worked for our commute (we came to the dealership in Madison from our home in the Milwaukee area). Look, if you're online, looking at vehicles, and wonder about traveling some distance - let me highly recommend Don MIller Subaru, Jonathan, Dave, and their entire team! We did, and we are so very pleased not only with our Outback, but especially with the 5-Star (no, make that 6-Star/Subaru) Service! More
This was my first time purchasing a new vehicle and I was pretty nervous about the process. Jonathan was so patient and helped me work through different buying and leasing scenarios of multiple vehicles. Jon pretty nervous about the process. Jonathan was so patient and helped me work through different buying and leasing scenarios of multiple vehicles. Jonathan and Rory helped me feel comfortable and confident with my decision to lease a new 2024 Subaru Outback. Overall, I could not have had a better first-time experience and am very happy with my new Outback! More