Don Miller Subaru East

Buying experience surpassed our expectations. First time buyer at this dealership (because it's our first Subaru) and we wouldn't hesitate to buy again or recommend to anyone. Gavin Vyse was great First time buyer at this dealership (because it's our first Subaru) and we wouldn't hesitate to buy again or recommend to anyone. Gavin Vyse was great to work with in sales, but the other staff we met were also honest, transparent, and had a good sense of humor. No nonsense, fair price, seamless transaction. We're hard to please but these folks were great. More

Great experience buying a Crosstrek I had a very positive experience purchasing a Crosstrek from Don Miller Subaru East. Despite the high demand for this particular model, I got exactly I had a very positive experience purchasing a Crosstrek from Don Miller Subaru East. Despite the high demand for this particular model, I got exactly the car I wanted at a great price. My salesman, Pete Shur, was friendly and knowledgable, and very helpful. More

Very helpful and friendly salesmen Overall awesome experience, we were treated great and ended up with an amazing price. Couldn’t ask more from a salesman when they stay late to make s Overall awesome experience, we were treated great and ended up with an amazing price. Couldn’t ask more from a salesman when they stay late to make sure you get to drive home in your new car. We will definitely be back when it’s time for another new car. More

Best Dealership in Town I have bought three new cars and traded in two old cars at Don Miller Subaru East. There is a reason I keep coming back to them. This is an honest, no I have bought three new cars and traded in two old cars at Don Miller Subaru East. There is a reason I keep coming back to them. This is an honest, no-nonsense dealership that truly believes in and stands behind their vehicles. Every time I come in I am treated like a friend. One time I ended up just chatting with a salesman for 15 minutes about cool places to check out around Wisconsin. I would even go as far as to say of the two Don Miller locations, the east side is the superior dealership. I went in to both for an appraisal on my 2015 Subaru Crosstrek and the west side location undervalued my car by almost $1,500 less than what the east side location had offered. Each time I trade in my vehicle the process is quick, painless, and this last time I worked with Gavin Vyse who is awesome and very helpful. I highly recommend this dealership for all your car-buying and service needs, and they are all just really nice people. More

Review of sales representative This is the second time we have had Gavin Vyse as our sales representative. My daughter had an excellent experience when she purchase her outback and This is the second time we have had Gavin Vyse as our sales representative. My daughter had an excellent experience when she purchase her outback and I expected to have the same. My expectations were met and exceeded only because the sales team supported each other and helped when Gavin was not working. We found Gavin to be very helpful and personable. The team members that helped were Jim and Bob. They could have asked us to return but instead answered questions. More

2018 crosstrek I recently bought a new 2018 Subaru crosstrek. Gavin Helped me through my first car buying process and made it easy. He even had a car shipped in to g I recently bought a new 2018 Subaru crosstrek. Gavin Helped me through my first car buying process and made it easy. He even had a car shipped in to get the color that I wanted. More

Conor (and everyone) was low-key, helpful and professional We just a bought a slightly-used Subaru Impreza. Conor was super-helpful as we sorted out what we needed. There was at least once that he couldn’t ans We just a bought a slightly-used Subaru Impreza. Conor was super-helpful as we sorted out what we needed. There was at least once that he couldn’t answer a question (it was pretty esoteric!) but his response was “I’ll find out.” I’d rather get an honest “I don’t know” any day, as opposed to a guess (or BS). We had measure for room for our ski box, figure out how to put at least one kayak on the roof – yeah, we’re picky. But Conor got us the information we needed, and was very helpful in organizing several test drives. And, during the entire process, his entire approach was “no pressure, think it through, let me know what I can do to help.” It was the perfect opposite of the high-pressure “what do I need to do to put you in this car today” approach that I’ve run into (and simply loathed). We had the choice of buying the car we wanted, not the car they had to get off the lot. Once we settled on the used car model we wanted, the selection wasn’t as broad as we’d expected, given the number of Imprezas I see on the street. I guess people hold on to them. After the deal was done, Conor still followed through; got us valuable details that didn’t appear in the owner’s manual, and even flattened out a few dents in the front license plate off our old car! All in all, Conor and Don Miller got us all the information we needed, gave us time to figure out our needs, and then came up with a fair price and great service. More

Helpful, Personable and Professional Conor was a pleasure to work with. We were considering two different vehicle makes/models, and he presented helpful facts and information to help us Conor was a pleasure to work with. We were considering two different vehicle makes/models, and he presented helpful facts and information to help us make our decision without being pushy or pressuring us. He asked questions to learn about us, listened and remembered little things we had said and then applied them when making his recommendations. Negotiations with him were so much more straight-forward and less awkward than we have experienced with other dealers. I don't feel like Conor "sold" us on this car. We feel like he helped up arrive at the decision that met our wants and needs. He is a good, trustworthy guy, and I will definitely refer people to him. More

No pressure sales and great sales team My WRX was on order and Gavin kept me up to date with any new information pertaining to arrival. Once in, I stopped by and was able to complete the pu My WRX was on order and Gavin kept me up to date with any new information pertaining to arrival. Once in, I stopped by and was able to complete the purchase that night. Gavin also took personal time to help me get both vehicles home 40 miles away which was a tremendous relief in coordinating my hectic schedule in the following days. More

Low pressure, great service Just leased a new Outback and had a great experience all around at Don Miller East. Gavin Vyse and Rory were awesome to deal with - no pressure at al Just leased a new Outback and had a great experience all around at Don Miller East. Gavin Vyse and Rory were awesome to deal with - no pressure at all and made it a great car buying experience. Very happy with the car and the financing that we worked out. Would highly recommend both the car and the dealership to anyone looking for a new or used vehicle More