
Don Miller Subaru East
Madison, WI
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Fantastic, stress-free purchasing experience Hands down the most stress-free, enjoyable experience I have had at a dealership. Conor was incredibly friendly, professional, and competent. He was p Hands down the most stress-free, enjoyable experience I have had at a dealership. Conor was incredibly friendly, professional, and competent. He was patient as I chose which features I did and did not want; never felt pressured to make any purchases. Five stars! Stop driving whatever you're driving and go see Conor. More
Just looking but brought a car Our intent was just to “look” at the various models available, find out the differences, and test drive them. We ended up purchasing an Outback and w Our intent was just to “look” at the various models available, find out the differences, and test drive them. We ended up purchasing an Outback and we couldn’t be happier. Conor was very helpful and knowledgeable. We are not very high-tech people and we greatly appreciated the time Conor spent with us going over the various features. Conor was very pleasant to work with and we would highly recommend him to others. It was a great experience and we love our car! More
Awesome Experience Conor Kuhnau was very helpful when it came to test driving and purchasing my new 2018 Subaru Crosstrek. He was knowledgeable, patient, and friendly to Conor Kuhnau was very helpful when it came to test driving and purchasing my new 2018 Subaru Crosstrek. He was knowledgeable, patient, and friendly to talk to. I had a specific vehicle package in mind that was not available at the dealership and Conor was able to find it right away and had it sent super fast! When the car arrived I had a ton of questions. Conor sat down with me and thoroughly explained all of the ins and outs of my new car to make sure I felt comfortable before leaving the dealership. I absolutely recommend Conor if you are looking to purchase a new vehicle. The purchasing experience was smooth and easy and I have to say he is by far one of the best salesmen I have ever worked with. Thanks again Conor! More
Satisfied customer Great staff, great cars and good deals. Went in and looked at the selection and the next day left with an awesome Subaru. Will be buying my cars here Great staff, great cars and good deals. Went in and looked at the selection and the next day left with an awesome Subaru. Will be buying my cars here from now on, can't wait to visit the new shop More
Jim Casey After spending hours with a salesman at a different location my plan of owning a Subaru seemed dark. Because I didn't want to associate one bad salesm After spending hours with a salesman at a different location my plan of owning a Subaru seemed dark. Because I didn't want to associate one bad salesman to all locations, I made a final effort. This final effort lead me to Jim Casey. Jim treated me like a human being, not another passerby. Jim worked quickly and respectively to help match me with the car I wanted. After the sale was complete, Jim also extended a helping hand to pick me up for delivery. With the ink dry and no further sale on the horizon, he took time out of his day to help me when I needed him. Thank you, Jim. You are a true gentleman. More
New car shopping and purchase Exceptional service with shopping and buying a new car: information sharing, test drives, explanation of features, follow-ups, and delivery of new car Exceptional service with shopping and buying a new car: information sharing, test drives, explanation of features, follow-ups, and delivery of new car and walk-through of features. More
The Greatest Experience Conor was very polite and his knowledge was super. I never felt pressured. Conor is the best sales man I ever had. I actually had fun buying my car fr Conor was very polite and his knowledge was super. I never felt pressured. Conor is the best sales man I ever had. I actually had fun buying my car from him. More
Good service New guy Pete was great. Listened to me every time even in the super cold weather. Helped get me more money for my trade in. New guy Pete was great. Listened to me every time even in the super cold weather. Helped get me more money for my trade in. More
Best sales experience ever Seriously. This is my 10th new car in 35 years and while I have had great salesmen in the past, Conor and the rest of the staff were absolutely TOP N Seriously. This is my 10th new car in 35 years and while I have had great salesmen in the past, Conor and the rest of the staff were absolutely TOP NOTCH all-around. From my salesman Conor to the extremely friendly sales manager John Macaskil (spelling?) to Rory in finance, everyone who greeted and talked with me was super friendly and laid back. I so appreciated the no-high-pressure approach of wanting to meet my needs, being extremely personable, being able to read me, and totally focusing on me. (One other dealer of a different make of car kept looking behind me as he was "talking" with me as if he could care less about me personally, which immediately turned me off.) I could tell everyone at Don Miller Subaru was listening as when I returned a day later to take delivery my new car each person I had spoken to the day before remembered me and recalled nuances of our previous conversations. IMPRESSIVE ALL-AROUND! (I wish I could give double stars!) More
First Subaru! As a person whose career has been in sales, I was very impressed with the the listening skills and attentiveness of Peter, our Subaru sales rep. Zero As a person whose career has been in sales, I was very impressed with the the listening skills and attentiveness of Peter, our Subaru sales rep. Zero pressure- just lots of appropriate questions, careful listening and targeted suggestions. Everyone in this dealership comes across as being "customer driven"- excuse the pun. We will be back!! More