
Don Miller Subaru East
Madison, WI
Filter Reviews by Keyword
By Type
Showing 1,290 reviews
Professional, courteous and thorough Peter Shur, the sales rep, treated me respectfully, listened to my concerns and found the car I wanted at a good price. He explained everything thor Peter Shur, the sales rep, treated me respectfully, listened to my concerns and found the car I wanted at a good price. He explained everything thoroughly and walked me through the car buying process effortlessly. More
Easiest car buying experience yet! Conor was amazing to work with! We’d emailed some things were were (and were not) interested in ahead of time. He helped us narrow down to the feature Conor was amazing to work with! We’d emailed some things were were (and were not) interested in ahead of time. He helped us narrow down to the features and pricepoint we wanted and we were able to pick it up the next business day. He explained extras in a way that was helpful without being pushy. We had the best experience! More
Easy to Deal With The dealership and Conor were easy to deal with. I drove my new car off the lot on the same day I decided to buy the car. Got a great price and had The dealership and Conor were easy to deal with. I drove my new car off the lot on the same day I decided to buy the car. Got a great price and had no hassle. More
Excellent Customer Service Conor was excellent with helping me buy a car. He really took time to understand what I needed. His excellent customer service was very much appreciat Conor was excellent with helping me buy a car. He really took time to understand what I needed. His excellent customer service was very much appreciated. Thank you Conor! More
Ease of purchase Gavin was very helpful, and mindful of our concerns during the buying process. Did his best to give us varied options. He made our decision making a b Gavin was very helpful, and mindful of our concerns during the buying process. Did his best to give us varied options. He made our decision making a bit easier. More
Easy and Informative Experience with Subaru Lease The employees were honest and straight-forward about leasing options versus buying. They provided top-notch customer service throughout the process. The employees were honest and straight-forward about leasing options versus buying. They provided top-notch customer service throughout the process. The car industry needs to streamline their forms and calculation sheets for leasing - there are too many forms with fine print that calculate the rates in different ways, but ultimately say the same thing - reading and understanding the details is time consuming for the seller and the buyer and the calculations are confusing. As a first-timer, it made me think there were hidden costs or hidden restrictions in the small print. The industry should upgrade to streamlined and direct paperwork. More
Great Experience This was my first time buying a car, and Conor made it nice and easy. He took a lot of time helping me determine of leasing or buying was the best opt This was my first time buying a car, and Conor made it nice and easy. He took a lot of time helping me determine of leasing or buying was the best option and was very accomodating with all my questions. Felt everyone here was honest and trying to make sure I got the best car for me. More
Easiest new car buying experience I have had Got things started online. Received very fair online price. At the dealership the staff was friendly and knowledgeable. Very satisfactory car buying e Got things started online. Received very fair online price. At the dealership the staff was friendly and knowledgeable. Very satisfactory car buying experience. My wife is on crutches and stayed in the lounge area. Staff was attentive to her and several times asked if she would like water,coffee, etc.. More
"Our 3rd Subaru, But Our BEST Purchase Experience" From the moment he opened the door to greet us at the dealership to the next week when he handed over our new sets of keys, Pete was the epitome of cu From the moment he opened the door to greet us at the dealership to the next week when he handed over our new sets of keys, Pete was the epitome of customer service. We appreciated the way he easily shared the many benefits and features of our new Subaru Forester without disparaging other vehicles and never made us feel uncomfortable with new technology. He was attentive but never pushy. He quickly located the model and color we chose. The purchase was remarkably easy and we would purchase from Pete again in a heartbeat. More
Great Purchasing Experience Temps were near zero. Connor Kuhnau pulled on his jacket and graciously greeted me. We chatted and I told him my situation, deer suicide via my Outbac Temps were near zero. Connor Kuhnau pulled on his jacket and graciously greeted me. We chatted and I told him my situation, deer suicide via my Outback. Didn’t know if it would be totaled or fixed but I wanted to be prepared either way. I knew which two cars I wanted and Connor braved the cold and wind to dig them out of the ice. During our test drives Connor was knowledgeable and shared the features of the cars with me before and during our ride. He was not pushy at all and understanding of my plan. He followed through with contacting me when he promised he would for updates. When I was ready to make a purchase he made it a smooth process with no pressure. I enjoyed working with Connor and would encourage anyone to seek him out if looking for a Subaru from Don Miller. More