
Don Miller Subaru East
Madison, WI
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Stopped in on a whim. Got tired of wondering if I could get get up my hill in the winter and decided to check out some all wheel drive vehicles. Stopped in on a Saturday af Got tired of wondering if I could get get up my hill in the winter and decided to check out some all wheel drive vehicles. Stopped in on a Saturday afternoon to "kick some tires" and made contact with Conor Kuhnau who showed me the different Subaru models. Test drove a Legacy and liked it but needed approval from a higher level, if you know what I mean. I told Connor I wasn't a first day buyer and he respected that request. Came in a few days later and test drove the Legacy again and the Crosstrek, decided on the Crosstrek and a few days later drove it off the lot with a 50th anniversary edition which is awesome. Connor was very knowledgeable and accommodating. Very good overall experience. More
Friendly, courteous, knowledgeable! We were pretty sure of which Subaru model we wanted when stopping in to Don Miller, but unsure of what options were included in the different avail We were pretty sure of which Subaru model we wanted when stopping in to Don Miller, but unsure of what options were included in the different available classes of the Outback. Conor walked us through several different cars and helped us settle on the perfect choice for our needs. He was extremely professional, courteous and helpful. Rory, the business manager, was also extremely helpful without attempting to overpressure us with options we didn’t need. Thanks to both of them for a pleasant car buying experience. More
Conor Kuhnau is a real good guy, he helped me pick out the perfect Subaru and he went above and beyond to make sure it was just right for me. Not only that, he he is a real good guy, he helped me pick out the perfect Subaru and he went above and beyond to make sure it was just right for me. Not only that, he helped me through each step of the car purchasing process, as it was my first time buying from a dealership. Awesome guy, you won't be disappointed More
Top notch customer service that puts you at ease! My husband and I had stopped in on two different occasions to Don-Miller Subaru East location and we were met with the utmost professionals. Conor Kuh My husband and I had stopped in on two different occasions to Don-Miller Subaru East location and we were met with the utmost professionals. Conor Kuhnau and team were no pressure sales, and extremely easy to ask the questions we had about the 2018 Subaru Crosstrek and leasing options. We were so pleased with our service overall at Don-Miller Subaru East, and Conor truly made this experience pleasant and walked through everything step by step. We will recommend Conor to our friends and family hands down, as we put our trust that he is genuine and will continue to provide honest and no pressure sales and service moving forward. Thank you for treating us with such respect! More
Service Department Rocks! I recently needed all four of my brakes repaired...new pads...needed one rotor. They got me in right away the day I called and had me back on the roa I recently needed all four of my brakes repaired...new pads...needed one rotor. They got me in right away the day I called and had me back on the road in a few hours. I was prepared that I was getting close to needing new brakes. Each time I brought in the car for oil and tire rotation, they kept me posted. I am so impressed at the professionalism of the service staff at Don Miller. They also explain everything to you and always call me prior to going over any estimate. Keep up the great work! More
Amazing customer service Gavin was my sales person at Don Miller east in Madison. He was so patient and knowledgeable on the vehicles. I came into the dealership knowing that Gavin was my sales person at Don Miller east in Madison. He was so patient and knowledgeable on the vehicles. I came into the dealership knowing that I wanted a Subaru because I've always heard great things about them and everyone I know that has one loves them. We started looking at outback's, then foresters, and I finally chose an impreza. After looking at 15 cars or so, Gavin never left me in the dark and made the process very simple and was easy to work with. I never felt pressured. When I came in for closing, Rory the financial manager was very friendly and explained everything in detail. He made recommendations that I agreed with and never tried to oversell me something to hit a number. My experience has been fantastic with Don Miller, Gavin, and Rory and I will be recommending to everyone. More
New Crosstrek Had a great experience with Pete and the rest of the Don Miller staff I worked with to buy my first Subaru. Enjoying my Crosstrek more every day! Had a great experience with Pete and the rest of the Don Miller staff I worked with to buy my first Subaru. Enjoying my Crosstrek more every day! More
Very satisfied! I purchased a 2017 Subaru Outback from Don Miller East last spring and was very pleased with the dealership. My wife was in the market for a new vehi I purchased a 2017 Subaru Outback from Don Miller East last spring and was very pleased with the dealership. My wife was in the market for a new vehicle and we went back to Don Miller East recently and just purchased a 2018 Subaru Crosstrek. We found both the first salesperson, Eddie Arb, and the recent salesperson, Pete Shur, to be knowledgeable, professional and helpful. All the staff were low key and did not try to sell the vehicle as much as introduce it and explain the features. They were easy to deal with as they quickly went to a bottom line price that was fair and competitive with any we had found on-line. The staff made the whole process of test driving, negotiating a price and completing financing and closure a pleasant experience. We appreciated the extra time taken to explain the new technology and operating features of these state-of-the-art vehicles. Sincerely nice folks at this business and they have a brand new showroom and maintenance facilities on par with the best in the area!! More
Simple and Pleasant Buying Experience We were pleased and completely satisfied with our buying experience at Don Miller Subaru East. Gavin, our salesperson, was easy to work with and we i We were pleased and completely satisfied with our buying experience at Don Miller Subaru East. Gavin, our salesperson, was easy to work with and we initiated the sales process and concluded it the same afternoon. We took delivery of the car a few days later. This also was simple and trouble free and included a thorough explanation of the features of the car. We recommend Gavin and the Don Miller team. More
Purchase of 2018 Subaru impreza Recently my husband and I decided it was time to get rid of our 2008 Subaru Outback. It had 172,000 miles and needed new tires. We looked online, fo Recently my husband and I decided it was time to get rid of our 2008 Subaru Outback. It had 172,000 miles and needed new tires. We looked online, found what we wanted and requested a price. Within a short period of time we received an excellent price and made an appointment for the next day. We were met at the door by the Internet sales manager, Dean,who turned us over to Salesperson Peter Shur. Peter answered all of questions , took us for a test drive and figured out the numbers for both leasing and purchasing. We came back two days later, finalized everything and picked up the car. Excellent buying experience. More