Don Miller Dodge Chrysler Jeep Ram
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 22 reviews
I just purchased my dream Corvette from Chris. He walked me through the car before he let me take a test drive. Once I decided this was the one, he filled the tank with gas and even bought me a so He walked me through the car before he let me take a test drive. Once I decided this was the one, he filled the tank with gas and even bought me a soda. Good customer service is hard to find these days and I appreciated the effort. More
Get experience Jayson was great to work with, very friendly. Process went smoothly and was able to get into the car that I really wanted with no issues. Was trading in a lease to purchase a vehicle an friendly. Process went smoothly and was able to get into the car that I really wanted with no issues. Was trading in a lease to purchase a vehicle and that process was very easy. More
Beware of service department. Schedule service and when you arrive, they deny service and don't apologize. Really rude service writer. Has no idea of what the word customer mea Schedule service and when you arrive, they deny service and don't apologize. Really rude service writer. Has no idea of what the word customer means. Grandson wants ram 1500. Won't be buying one there. Sharing dissatisfaction with with family, friends, congregation, the world. Asked for call back with apology. No response. Obvious this is their normal non response. More
In March 2021 I purchased a 2015 Town & country used from Don Miller and had a wonderful experience. But this June I brought it in before the 90-day warranty was over for an air conditioning issue. Actually Don Miller and had a wonderful experience. But this June I brought it in before the 90-day warranty was over for an air conditioning issue. Actually the air conditioning had never worked. Even though I brought it in within the warranty period the service department said I would need"to sign off" on a $152 charge just to inspect it. What's a warranty for? Obviously done Miller doesn't believe that a warranty covering your automobile is your warranty. I was told by the service department that the $152 was required for the technician to take a look at the problem and determine whether or not it would be covered or not. Sorry Don Miller the check off list on this auto said the air conditioning was operational. You've lost me as a customer. A 90-day warranty is a 90-day warranty. More
Drove from Michigan to buy THE truck , was treated like a king , sales staff ( Erik and Markieth ) were very helpful and professional . The whole experience was unbelievable . Would recommend everyone to do king , sales staff ( Erik and Markieth ) were very helpful and professional . The whole experience was unbelievable . Would recommend everyone to do their dealing with Don Miller in Madison . I don`t leave many reviews but I had to this time More
Purchased a car from here and Andre was our sales rep. He was super helpful with everything and very pleasant to work with. Made the whole car buying experience so much easier! was super helpful with everything and very pleasant to work with. Made the whole car buying experience so much easier! More
I walked into Don Miller to browse around in search of a replacement vehicle. Andre was light hearted, matter of fact and in an hour I had purchased a new Jeep. There was no high pressure and I got a fair t replacement vehicle. Andre was light hearted, matter of fact and in an hour I had purchased a new Jeep. There was no high pressure and I got a fair trade in for my 13 year old car. My husband and I left the dealership feeling good about our decision and Andre made our experience absolutely wonderful. More
Our salesperson Andre could not have nicer or more professional. No hard sell just genuinely interested in making sure we were satisfied with our purchase. professional. No hard sell just genuinely interested in making sure we were satisfied with our purchase. More
No service anymore Be cautious buying from Don Miller. I bought an Alfa 5 months ago and last week they decided to close the dealership down and will no longer service m Be cautious buying from Don Miller. I bought an Alfa 5 months ago and last week they decided to close the dealership down and will no longer service my vehicle. And there are 2 recalls on the car so I am left with driving to Milwaukee to get work done on it. No phone call, no messages about the closing. Just found out when I called to schedule an oil change that they could not fit me into their schedule before they are done selling Alfa’s. And they still list them for sale on the website. Really a poorly run business. Not customer focused. More
Sold us a defective vehicle and refused to fix it. DO NOT BUY FROM DON MILLER. Would not repair defect. General manager said "all the cars on the lot have defects." IF YOU GO TO DON MILLER, REMEMBER DO NOT BUY FROM DON MILLER. Would not repair defect. General manager said "all the cars on the lot have defects." IF YOU GO TO DON MILLER, REMEMBER BUYER BEWARE!!! More