Don Mealey Chevrolet

Best customer service Towed my car to two independent shops before towing it here. After over paying elsewhere my car still would not start. Was contacted by the staff afte Towed my car to two independent shops before towing it here. After over paying elsewhere my car still would not start. Was contacted by the staff after only half a day! (Took the other shops over a week with no positive results and vehicle still would not start). Turned out to be a small repair of a replacement intake manifold after both independent shops quoted me a new engine! Fully expected the same here and intended to have the repair done here but their product knowledge saved me thousands! I would recommend this be your first stop before the independent facilities and will be mine from now on. Thank you!!!! More

2015 camaro 2ss, wish i hadn't! i bought a new 2015 camaro 2SS in july 2015, second day it started having problems running and shifting. After wasting my time at don mealey service d i bought a new 2015 camaro 2SS in july 2015, second day it started having problems running and shifting. After wasting my time at don mealey service dept and george nahas service dept, chevy's best advise was deal with it! now at 1800 miles tried to go to work and the battery is 100% dead! why? nothing was left on! I wish i never bought this car. they got a great car for trade. More

Best customer service! I went to Don Mealey in Clermont in search of a truck. We got out of the car and within a minute or so Ben came up to help us! He was so honest and k I went to Don Mealey in Clermont in search of a truck. We got out of the car and within a minute or so Ben came up to help us! He was so honest and knowledgeable. He asked some questions to find out exactly what we needed in the price range we were looking for. He found us the perfect truck! I couldn't thank him enough! The dealership itself was very family oriented and everyone was friendly to the very end of the process. They had pizza and a football game playing in the showroom since it was a Saturday. I know i'll be going to Don Mealey in Clermont for life! More

Outstanding Customer Service My wife was looking to buy a 2015 Camaro ZL1- We were connected with Lynn McVicker from a friend of ours. We were so grateful having the opportunity My wife was looking to buy a 2015 Camaro ZL1- We were connected with Lynn McVicker from a friend of ours. We were so grateful having the opportunity in meeting and having him help us through the buying process. Lynn has a great sense of humor and totally down to earth. I can say for a fact he made sure we were happy. We were so surprised when Lynn said he would meet us at the dealership on a Sunday morning before it opened for us test drive the vehicle. Jason Butera was great and very knowledgable- he completed the financing part quickly. You can't find that type of customer service out of anyone these days- You can find that with Lynn. Don Mealey Chevrolet has a great asset working for them. More

Service Department Committed Fraud My car would not start one morning this past week. It ran fine the evening before. When i tired to start it the engine tried to crank but only made a My car would not start one morning this past week. It ran fine the evening before. When i tired to start it the engine tried to crank but only made an unusual noise. I had the vehicle towed to Don Mealey as that is where I purchased the vehicle. I allegedly have an extended warranty. Although I was hesitant to give them another chance since during a previous service request, Don Mealey refused to honor the extended warranty and I had to pay over $1,000.00 to have my vehicle repaired at another facility, but i was unsure as to why the engine would not start. Once again the service writer advised me I did not have an extended warranty. I requested he check with the sales department and get back to me the next day. I was called back at 3:00 pm and advised the car only needed a battery. I was advised by the service writer, Chris, that my battery was "dead" and would not hold a charge. I questioned this as the battery was recently replaced and less than 6 months old. He advised that it might be a bad cell, or a short in the battery. I needed my car, so asked that the battery be replaced. Upon picking up my car, I paid the core charge and asked for my old battery back. At first they seemed hesitant to give it to me, but upon agreeing to pay the core charge t was provided to me. It soon became clear why they were hesitant to give me back my battery. Since leaving the dealership, my check engine light has come back on, the car idles rough, AND, I have had the battery inspected from the auto parts store where I purchased the battery, as well as two (2) independent auto parts stores and an independent mechanic. All four have agreed that the battery is fine. It had 90% life on one meter, it had 609 of 615 amps on another meter. The mechanic confirmed the battery would work by disconnecting the "new" battery and connecting the old battery back up and the started. He did advise the car needed a tune up as there codes that arose from the check engine light coming on. It is clear that Don Mealey has no intent of ever honoring the extended warranty I purchased, no intent of ever diagnosing the problems with the car, and has committed FRAUD in selling me a part (battery) which I never needed. The were nice and smiled as they comiited fraud and tole my money is all I can say good about the dealership More

sales Awesome experience, felt like home. Taylor was informative and felt like family. He answered every question we had and got my mom a reasonable and d Awesome experience, felt like home. Taylor was informative and felt like family. He answered every question we had and got my mom a reasonable and durable car which i will always remember. More

The Sales staff When I walked in we were greeted and acknowledged. Taylor was an awesome sales professional that answered all of our questions and helped my elderly m When I walked in we were greeted and acknowledged. Taylor was an awesome sales professional that answered all of our questions and helped my elderly mother in her transition from her old chevy to a brand new TRAX! She felt at home with everyone and is still so pleased with her Trax. Thank you Taylor! More

Best service department out of every dealership I've been to I have owned Fords, Mercedes, Toyotas, the list goes on. This is by far the bes dealership service department I have EVER been to. Service is the quic I have owned Fords, Mercedes, Toyotas, the list goes on. This is by far the bes dealership service department I have EVER been to. Service is the quickest I have ever experienced, 3 different instances they could have taken advantage of me buying add on parts etc and they fixed things for free under warranty when I could have spent a few hundred dollars. They also have told me I already had a leveling kit when I had ordered one and brought my truck in to have it put on. The list goes on with how impressed I am and I will never buy another truck not a Chevy/gmc just for the fact this service department is phenomenal!!! Thanks Ricky & Louis More

2015 Traverse Lynn McVicker, Jere Plumley and Dean Trovinger all took pretty good care of us. Very happy customer here. Will be even greater when the get the new de Lynn McVicker, Jere Plumley and Dean Trovinger all took pretty good care of us. Very happy customer here. Will be even greater when the get the new dealership location open. More

They treated me like family! They were all friendly and helpful! They did everything possible to make sure I was satisfied! They made the purchasing process as painless as possib They were all friendly and helpful! They did everything possible to make sure I was satisfied! They made the purchasing process as painless as possible. More