Don Mealey Chevrolet

Took my car in for oil change/tire rotation/fluid top off on Friday, received a call from service department indicating car was ready to pick but they couldn’t do the tire rotation. Said my lug nuts had swol on Friday, received a call from service department indicating car was ready to pick but they couldn’t do the tire rotation. Said my lug nuts had swollen, never heard of this. The most shocking hint about the call was I was told it would cost over $620 to replace 20 lugs nots. Told me the lug nuts were over $18 each and it would be about an hour and a half labor. I was dumbfounded, but knew enough to know this was a scam and told them I would wait on that service. Was also disappointed when I picked up car there was no discount on the oils change since they didn’t perform the tire rotation. Call me crazy but 74.50 plus tax is a lot for an oil change. I will not be bringing my car in for any other service. The thing that breaks my heart is what if an older woman who is alone and doesn’t know much about vehicles got this call, they could have very easily been taken for over $620. Don Mealy should be ashamed of themselves. More

Our Sales representative Eric McBide was a pleasure to deliver with, answered all our questions. My wife and I would recommend Don Mealey to friends and family. deliver with, answered all our questions. My wife and I would recommend Don Mealey to friends and family. More

Bill was very helpful and very nice and a good person and I love to talk to him I love to talk to him More

Our salesperson, Gary Novak, was extremely helpful and polite. He answered all our questions and was not pushy in any way. polite. He answered all our questions and was not pushy in any way. More

Really great experience. Alex was helpful but not pushy. The transaction was simple. Without a lot of back and forth sales games. I appreciate the straight forward offers a Alex was helpful but not pushy. The transaction was simple. Without a lot of back and forth sales games. I appreciate the straight forward offers and prices. I would definitely buy another vehicle for Don Mealey when needed. More

Helpful friendly fast service I highly recommend this dealership and sales guy Eric thank for everything dealership and sales guy Eric thank for everything More

Had Don as our sales person and he was great very knowledgeable and went out of his way to help us. The Financial person was also very pleasant to work with. Would recommend Don for a sales person w knowledgeable and went out of his way to help us. The Financial person was also very pleasant to work with. Would recommend Don for a sales person when buying a vehicle, we would definitely go back to Don when we buy are next vehicle. Thanks Don for all your help More

My wife and I were looking for a vehicle for our son who will be turning 16 next month. We blocked off the day to visit several dealerships to have a first-hand look at a couple of options that we found wh will be turning 16 next month. We blocked off the day to visit several dealerships to have a first-hand look at a couple of options that we found while searching online. Our first stop was Don Mealey Chevrolet and we met with Michael soon after we parked. He was friendly, approachable and efficient in finding the vehicle and moving us through the process. We suggested that we wanted to look at the other options at other dealerships, but committed to follow-up with Michael before purchasing. He did a great job ... was very respectful and understanding with our decision to check out the other vehicles. After several hours, we found another option at a different dealership that was checking all of the boxes for us, so I called Michael to let him know. He was responsive and quick to work with the Don Mealey team to provide a counter-offer and allowed us some time to consider. At the end of the day, the two separate offers were really competitive and comparable … but the deciding factor for us was our interactions with Michael. I can’t express how thankful we are to have had the pleasure of working with him … completely professional, exceptionally respectful, and really easy to talk to. I know we will be looking for another vehicle at some point later this year … I can assure you my first call will be to Michael! More

My wife and I bought a 2018 Corvette which we loved. The first issue is I was working at a Chevy dealership when I decided to buy from Don Mealey when I even tried to order and purchase a second car I g The first issue is I was working at a Chevy dealership when I decided to buy from Don Mealey when I even tried to order and purchase a second car I got little to zero follow up. So I ended up elsewhere buying a brand new C8 convertible. You would think since I bought one here I would be on the hot list to sell me another. Lastly I had to drive almost two hours to fill out a cancellation form when asked the amount on my cancellation I was given the typical finance avoidance that someone will process it and they don’t know the amount of refund. That is a lie just fyi I’ve been a finance manager for over 20 years and went to finance school with JM&A I know the same system used to price a warranty is same one used to cancel one. I called fidelity to confirm this and was told same thing. I get it nobody wants the chargeback as a finance manager but the cancellation is less than the money that would have been made by good follow up on a customer that’s not even in your area I live two hours away and one mile from Wesley Chapel Chevrolet. Now I will never do business with you guys over something so simple. More

Extremely Unprofessional. AVOID AT ALL COSTS. I've been coming to this dealership for some time and I never had an experience like this. Instead of trying to help Nick simply AVOID AT ALL COSTS. I've been coming to this dealership for some time and I never had an experience like this. Instead of trying to help Nick simply gave me a bill for $1600 to REPLACE A BATTERY. When asked why I can't have inspected per warranty ( brand new suburban with 30k miles on it (mind you). Nick with sarcasm replied that it is "self explanatory and that i shouldn't waste his time asking for an explanation. Sorry we're not all service advisors Nick! More