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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
749 Reviews

749 Reviews of Don McGill Toyota of Katy - Service Center

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September 30, 2024

My Service manager was the nicest person and followed my service from the moment I stepped out of the car to when I left. What an incredible person. Thank you for such great service. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 01, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 28, 2024

They’re very attentive to my needs and questions. I love they’re customer service More

by sexydgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KSea
Oct 01, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 25, 2024

How many people I talk all have friendly and respectful I m thank full to all members of dealership thanks a lot More

by Inderpal Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 27, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 23, 2024

Good service and good human resource management. I'm always have the services. Good management More

by aa.ogunleye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember
Sep 27, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 20, 2024

This is a great dealership - my recent service was in the collision center unfortunately. My truck looks fantastic now that the repairs have been made. Requested a slight modification on the pickup bed cove More

by cgehrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Mendoza
Sep 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

September 18, 2024

Great team, not just out to get your money like most places. They really care about their customers! More

by azarea224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Richard, Felix, KSEA, Kristen, Henry, Steve
Sep 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

September 14, 2024

I appreciate that even though I arrived at 4:30p the entire team was welcoming. And my oil change service was completed timely. The level of service & kindness keeps me not just coming back to Toyota of More

by ctamccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline, Philip Miquiabas
Sep 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

September 14, 2024

I always get great service, even when really busy. I am a six year returning customer. More

by Vianey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE
Sep 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

September 13, 2024

The customer service reps are extremely kind and informative. I had a great experience. Thank you! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 13, 2024

Schedule availability, polite and courteous representatives, completion estimate was correct, representative call with suggestions, and a call when vehicle was ready. More

by Wonder Woman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Sep 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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