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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
748 Reviews

748 Reviews of Don McGill Toyota of Katy - Service Center

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October 15, 2024

I had some problems settling up the driving information display content. At first, a young service man told me to go back to sales because he only do oil change, and etc. But some other service men came an More

by pan98001
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 12, 2024

Excellent service, EVERYTIME! All of service department is always on top of everything! Very efficient and courteous! Worth the 2 1/2 hour drive for service! Plus I come to visit More

by Pappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 09, 2024

Buena comunicación todo el tiempo y el personal bien atentos. Mayelin 100% buena comunicación sobre el servicio More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelin
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

October 08, 2024

Other than being bored while waiting,it was fine! The area was very nice to be in. More

by papainil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t name anyone!!
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 08, 2024

Excellent parts department rep and service tech assistance. Thoroughly went over the rim repair and tire replacement process. Service tech advised me on having to repair rather than replace the dam More

by Joe6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo and Melvin. I did not make note of the service tech who repaired the damaged rim.
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 03, 2024

I was in and out fast. Great set up. Place was clean, people were very nice. More

by Tootsie123rer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Oct 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 03, 2024

Daniel in service was great, a positive experience all around. I had an appointment and was taken care of quickly with professionalism More

by sarceneaux101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Oct 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 03, 2024

Understand your problems. Quick to respond and fix them. Easy to understand and trust worthy. More

by davidcrosby628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I for got the name.
Oct 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 30, 2024

Excellent service and customer relations . I was promptly informed of the completion of my vehicle service and the readiness for pickup. I will not hesitate to recommend the dealership to my More

by Iyiola Are
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KSEA
Oct 01, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 30, 2024

My Service manager was the nicest person and followed my service from the moment I stepped out of the car to when I left. What an incredible person. Thank you for such great service. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 01, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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