Don McGill Toyota of Katy - Service Center

Outstanding service Since the very first time I work in the service from front desk to financing and from every single person of the staff has been outstanding! Since the very first time I work in the service from front desk to financing and from every single person of the staff has been outstanding! More

Very awesome experience thanks for helping Eduardo cabessas Definitely awesome will recomedit to friends and family thank u an Eduardo cabesas disreves a 10 stars for his work thank u also for a first time buye Definitely awesome will recomedit to friends and family thank u an Eduardo cabesas disreves a 10 stars for his work thank u also for a first time buyer verry pleased without u guys I wouldn't have dream first truck thanks More

Excelent service. Always very kind and with the option that someone speak Spanish. The experience in the car service always is excellent. I love my Sienna, this one w Always very kind and with the option that someone speak Spanish. The experience in the car service always is excellent. I love my Sienna, this one will be my 3rd one . More

New car sales Dealer Jacob and financial Ferron(sp) were exceptionally nice. I am a long time Toyota customer. No unnecessary hassles. So that is more appreciated a Dealer Jacob and financial Ferron(sp) were exceptionally nice. I am a long time Toyota customer. No unnecessary hassles. So that is more appreciated and a more pleasant experience. More

Service (Make Ready) Disappointment The process of buying my new car was wonderful, easy and stress free. However, I was promised a buffing, detailing, tinted windows, etc. I dropped off The process of buying my new car was wonderful, easy and stress free. However, I was promised a buffing, detailing, tinted windows, etc. I dropped off my car, was able to get a rental and off to work I went. I received a call stating that my vehicle was ready for pick up...GREAT, right? Well I when I got to the dealership, they were unable to locate my vehicle, then after 25 mins of waiting it was finally “discovered” due to “so many black cars that needed service” that day. The guy walks me out to my car only to find out that they did NOT tint my windows as promised bcs later in the day I received a phone call asking if there was tape blocking me from putting down the windows!!! When I called the “make ready” girl back, she tells me she was confused as well and that I could bring my vehicle back YET AGAIN!! But why, to be lied to about the tinting again? This was a very unpleasant and unprofessional experience with Don McGill considering how pleasant the car buying experience was. It seems as though they need better service people! More

Service Excellent and fast. I am a new customer who just purchased a vehicle from Don McGill. I am very impressed with the service team. I have never been so Excellent and fast. I am a new customer who just purchased a vehicle from Don McGill. I am very impressed with the service team. I have never been so happy with a service department. More

I went in and someone was there was someone there ready to s I went in and there was someone there ready to guide me to the correct lane. My wait time was short and my agent Kathy gave me valuable information ab I went in and there was someone there ready to guide me to the correct lane. My wait time was short and my agent Kathy gave me valuable information about my next visit and took great care to see that everything went right. I’m very pleased with the experience More

Excellent service Very caring and worked with us.. Adam found the vehicle we wanted and within budget. This was out 3rd purchase from Don McGill and Adam was our salesm Very caring and worked with us.. Adam found the vehicle we wanted and within budget. This was out 3rd purchase from Don McGill and Adam was our salesman.. More

New Truck Very friendly and helpful atmosphere at the dealership. My salesman worked with me to stay on my budget for a new truck. I love my new Tacoma! Very friendly and helpful atmosphere at the dealership. My salesman worked with me to stay on my budget for a new truck. I love my new Tacoma! More

Long wait but great service. Even though i had to wait 2 hours just to be told my part was not avail. It was ok cuase John reassured that the next morning it will be avail and it Even though i had to wait 2 hours just to be told my part was not avail. It was ok cuase John reassured that the next morning it will be avail and it was so i am a happy camper. The entire staff always takes good care of me my mom and granny! We are a Toyota family! More