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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
735 Reviews

735 Reviews of Don McGill Toyota of Katy - Service Center

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December 15, 2017

Great service One of the best service personnel James Powell. My toyota Sequoia is almost 10 years old, everytime I visit the shop, he Always provide what's the bes More

by Cbs1273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janes Powell
December 13, 2017

Great service department I have always received excellent customer service from Mr. James Powell for my vehicle. The hours are flexible, prices are reasonable. When you get gr More

by M. MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Powell
December 13, 2017

Was in a bind and pulled into Don McGill service for help. Needed help badly with my sons Camry, pulled into the service center and was greeted by James Powell. I'm not a people person but Mr. Powell quickly k More

by stxd3bag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Powell
December 13, 2017

Fastest Car service I've ever experienced I was in an d out of there, and my car now stops on a dime they did an awesome brake job on my Highlander. the staff was very friendly and answered More

by Larryh3802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Powell
September 26, 2017

Make ready service! Took my car in to get my back window re tinted. Now that I had to use my defrost it doesn't work. I called them and they said they are not responsible More

by Esther Barraza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know names
August 23, 2017

Unbelievably bad services including collision estimates Took my car for 100,000mile service and rack and pinion repair. After the repair the car make clucking sound which wasn't there before at turning stee More

by Nilarlao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not remember
July 12, 2017

Trust lost due to negligence of vehicle Horrible service. I got my car inspected before a long drive. Waited the long 3 hours then received my keys to the car. No rep told me anything was wr More

by pngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
May 19, 2017

Service Review Was difficult to get a service appointment. Moreover, they don't have loaner cars whatsoever big your repair work is, and even if your car is in warra More

by Sunny
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos
May 12, 2017

Poor Service Department Wanted to send a quick note of thanks to Larry Tuttle, Service Manager, Don McGill Toyota. Thanks for wasting more than two hours of my day and NOT re More

by spyder72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Novoa
August 12, 2016

Don't bring your husband with you They do special prices after 6:00 don't bring your husband with you mechanic will start a fight with him! Asked if he was a cashier? He went off. The More

by jimmy567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
u figure it out 8-9-16!
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