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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
737 Reviews

737 Reviews of Don McGill Toyota of Katy - Service Center

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April 17, 2023

Thank you for It was done quickly . and Be kind to the customer . That boy's name was Omar More

by Mahtab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
That boy's name was Omar
Apr 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Omar. Please let us know if there is anything else we can help you with!

April 14, 2023

Same day appointment, service rep greeted me when I drove up & was very polite & efficient. More

by ykwilkins8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 14, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

April 13, 2023

They were fantastic! Everything was clean and kept up. I was highly satisfied with my experience here More

by ashleyguerrero021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wilson
Apr 14, 2023 -

Don McGill Toyota of Katy responded

Ashley, we appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

April 05, 2023

I got the repair I needed. I was served on time. Waiting was a little longer than I expected. More

by cesargretha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Apr 06, 2023 -

Don McGill Toyota of Katy responded

Thank you for your five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

April 03, 2023

Great customer service associate was very friendly and answered all my questions enjoyed doing business with this dealership and will continue in the future More

by richardhfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 04, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review, Richard - it means the world to us to see our customers come back. We hope you love your new vehicle! We'll be sure to pass your kind words on to Joshua. Don't forget to come see us for routine vehicle service!

April 01, 2023

James contacted us quickly with a description and cost for the work needed. He described the necessary work very clearly, and he thoroughly answered our questions. When additional items were identified, h More

by Cynthia L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 03, 2023 -

Don McGill Toyota of Katy responded

Cynthia, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

March 31, 2023

This dealership has the human touch in hospitality, service & dependability - my main dealership source in everything Toyota! More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novoa
Mar 31, 2023 -

Don McGill Toyota of Katy responded

Ralph, thank you for your excellent rating and review of Toyota of Katy! It is great to hear that our team helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

March 25, 2023

Excellent experience in every area Early for appointment and out in a timely manner. No complaints More

by Alvarezjudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent service
Mar 27, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Alvarezjudi! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

March 23, 2023

Excellent work by the representative Daniel Bonilla and Toyota Maintenance. Thank you for car maintenance More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Mar 23, 2023 -

Don McGill Toyota of Katy responded

Carlos, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

March 23, 2023

Best dealer! They explain the repair needed. Bery corteous and professional. I am really thankful for the awesome job they did on my car. More

by cesargretha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 23, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

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