Don McGill Toyota of Katy - Service Center

Great Customer Service I felt at home with James Powell's great customer service. He greeted me when I arrived and thanked me when I left. Answered any questions I had and f I felt at home with James Powell's great customer service. He greeted me when I arrived and thanked me when I left. Answered any questions I had and followed up with me during my visit. I will definitely be coming back for any service needed on my vehicle. More

Incredible service My service experience was truly incredible . My Service Guy James Powell made all my decisions easy . He was extremely helpful with my Toyota very kno My service experience was truly incredible . My Service Guy James Powell made all my decisions easy . He was extremely helpful with my Toyota very knowledgeable!! More

Great service I have 3 toyota vehicles and the only service advisor that takes care of all my vehilces is James Powell! He has never let me down. Awesome customer s I have 3 toyota vehicles and the only service advisor that takes care of all my vehilces is James Powell! He has never let me down. Awesome customer service, and gets the jobe done in a timely manner. Could not have ask for a better service advisor! Much recommended to everyone. More

Best service in Houston Every time I visit this dealership; the Service Specialists are impeccable. In particular James Powell always explains my car status throughly, he doe Every time I visit this dealership; the Service Specialists are impeccable. In particular James Powell always explains my car status throughly, he does everything he can to make me feel comfortable while I’m there. He makes sure to give me accurate time on when my car will be finished. The list goes on! Don Mcgill sold me my last car... and the dealership did everything it could to also make sure I was satisfied with my purchase! More

Great Reliable Service We had an excellent experience at Don McGill Toyota. James Powell was courteous and friendly. I will definitely recommend this place to my friends and We had an excellent experience at Don McGill Toyota. James Powell was courteous and friendly. I will definitely recommend this place to my friends and family. More

Couldn’t ask for more James Powell is awesome! He is courteous, reliable, professional and knowledgeable. Most of all he is honest. He recommends only services that are nee James Powell is awesome! He is courteous, reliable, professional and knowledgeable. Most of all he is honest. He recommends only services that are needed. As a female driver with limited knowledge about cars, each time he explains so I can understand what services were provided that visit and what may be needed for the next. I know what to expect each visit. That is hard to find in a dealership. They are usually trying to get you to spend more. More

Service guy I trust-James powell This place is the best, and I say that because of James Powell. He always has a smile, always honest, and very professional and courteous! I've never This place is the best, and I say that because of James Powell. He always has a smile, always honest, and very professional and courteous! I've never felt safer with a dealership or mechanic. Trusted by me since 2012... And will continue! Thank you James for keeping my family safe! More

Great service One of the best service personnel James Powell. My toyota Sequoia is almost 10 years old, everytime I visit the shop, he Always provide what's the bes One of the best service personnel James Powell. My toyota Sequoia is almost 10 years old, everytime I visit the shop, he Always provide what's the best option for my vehicle in a avery practical way. He always give a professional advise on how to handle my vehicle I. Different situations.great person and trusted his advise all the time, More

James Powell and service is great James Powell and the service department is fantastic. The service department goes out of their way to make your experience a positive experience. What James Powell and the service department is fantastic. The service department goes out of their way to make your experience a positive experience. What highly recommend More

Was in a bind and pulled into Don McGill service for help. Needed help badly with my sons Camry, pulled into the service center and was greeted by James Powell. I'm not a people person but Mr. Powell quickly k Needed help badly with my sons Camry, pulled into the service center and was greeted by James Powell. I'm not a people person but Mr. Powell quickly knocked the edge off by assuring he would do anything he could to get the problem fixed. Turned out it was as major problem as i thought. Mr. Powell is very knowledgeable and professional. I will definitely be returning! More