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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
737 Reviews
Call Service Center (844) 746-5671

737 Reviews of Don McGill Toyota of Katy - Service Center

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May 12, 2023

Great service - I’ve purchased 3 vehicles and won’t let anyone else handle maintenance. More

by susan.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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May 12, 2023 -

Don McGill Toyota of Katy responded

Susan, we are thankful for your business and this excellent recommendation! It is wonderful to hear that our team was able to provide you with excellent customer service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

May 11, 2023

I felt the service was extremely good. My overall cost was more than expected though. More

by XYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 12, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best service experience possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

May 11, 2023

I was met as soon as I pulled up by a service representative and was checked in within minutes and had my brakes oil all done within an hour couldn't have asked for a better experience More

by Burkhart7083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The representative that I met said I had an appointment with somebody else but both of them are very friendly and got me in and out of there
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May 12, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 10, 2023

Attention of details. Been going there for years and good to know Steve the service manager is overseeing a great maintenance team. More

by Wardbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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May 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 09, 2023

Staff was very professional and accommodating. They repaired my tire as quickly as possible so we could be on our way. With a 1600 mile trip ahead of us we appreciated the fact that they could pr More

by Arwoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember.
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May 09, 2023 -

Don McGill Toyota of Katy responded

Arwoo, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

May 09, 2023

Toyota service was awesome! !! Quick, professional and cost effective! Great experience. Appointment system helped streamline the repair time. Wait time was very reasonable. More

by stevebaranzyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony who was assistance service manager
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May 11, 2023 -

Don McGill Toyota of Katy responded

Steve, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our service department was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

May 08, 2023

Muy buen trato, buen precio, personal honesto y miy bien capacitado. En mis visitas a servicio nunca batallo y no tardo en salir del dealer More

by armando lainez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
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May 09, 2023 -

Don McGill Toyota of Katy responded

¡Gracias por su calificacion Armando! ¡Nos contenta escuchar que su experiencia en Toyota of Katy fue positiva!

May 08, 2023

Felix worked me in. I put in the service order online but somehow it didn’t go through. I had taken a screenshot to show him and I was in and out within an hour. Thank y More

by liz.sessums19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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May 09, 2023 -

Don McGill Toyota of Katy responded

e appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 08, 2023

They do very nice job and customer service representative I recommended Toyota of Katy thanks More

by Saleem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Antonio
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May 09, 2023 -

Don McGill Toyota of Katy responded

Saleem, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

May 06, 2023

Courteous customer service. Friendly, meticulous, complete service in a timely manner.follow up and follow through More

by Ms O’Connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Report | Print
May 08, 2023 -

Don McGill Toyota of Katy responded

Ms. O'Connor, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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