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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
778 Reviews

778 Reviews of Don McGill Toyota of Katy - Service Center

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June 05, 2023

Quick service is as promised…less than an hour for oil change, filter change and tire rotation. Continue to return because of the service. More

by bigwojman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 07, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

June 05, 2023

Courteous staff,Good ambience, Free cold drinks and snacks with WiFi allows you to kill wait time More

by Nirakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas and Technician John
Jun 07, 2023 -

Don McGill Toyota of Katy responded

Nirakar, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 03, 2023

The staff is very courteous and helpful. Anytime I need to bring my 2015 Tundra in for service or repairs, Refugio is there to help. He is very well knowledgeable in all aspects of the servi More

by Jjligon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Jun 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

June 03, 2023

Quick service, great service manager Always clean and organized. 60000 mile service, took less than expected More

by ehkemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

June 02, 2023

Alex Roman was very helpful and attentive; I would definitely recommend Don McGill Toyota of Katy More

by J65texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
Jun 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Alex provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 01, 2023

I really appreciate Sara O. getting the job done. I've worked with her a couple of times and she's the best. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Olivares
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 31, 2023

Service department staff is efficient, knowledgeable and courteous every time. If an issue arises, I'm informed right away. More

by tilegacy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Teran
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 31, 2023

Everything is good and on time. I dont have to wait for long. Especially they provide free drink and snacks. More

by ha.thaibinhsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2628 just know number
Jun 02, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

May 31, 2023

I was pleased with the quick service rendered to have my vehicle inspection completed. It only took approximately 30 minutes. More

by ogquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

May 31, 2023

Thanks to a caring assistant in the service department, I got answers that I was not getting by calling. I think whomever answers your phones in Katy and Houston, needs to be more professional and actually l More

by andrealej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

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