Don McGill Toyota of Katy - Service Center

Alex in body shop did a good job. Repairs handled well and done on schedule. One minor issue still needs to be addressed. Will require another visit. Coordination between body shop and Repairs handled well and done on schedule. One minor issue still needs to be addressed. Will require another visit. Coordination between body shop and service could be better. Service department also performed on schedule. More

Excellent service Outstanding people and service very comfortable atmosphere will recommend this Toyota dealer to anyone looking for a car or to service their Toyota al Outstanding people and service very comfortable atmosphere will recommend this Toyota dealer to anyone looking for a car or to service their Toyota also the service was fast More

Regular Maintenance Matt (I forget his last name) helped me with my visit and made the entire process very smooth. Everything was processed in a timely manner. Matt (I forget his last name) helped me with my visit and made the entire process very smooth. Everything was processed in a timely manner. More

Overall Check up Need to have car checked overall. Wanted to cover everything that my warranty is covered under and if there wrre any recalls for my vehicle Need to have car checked overall. Wanted to cover everything that my warranty is covered under and if there wrre any recalls for my vehicle More

Great service Always professional and courteous. Efficient and trustworthy transactions. We like working with this business. Have used them for over 10 years and fo Always professional and courteous. Efficient and trustworthy transactions. We like working with this business. Have used them for over 10 years and for three vehicles so far. More

Took Forever to get my truck out I arrived at the service center a little after 10am and left around 2:40pm. All I needed was and oil change with tire rotation. My kids car seat was m I arrived at the service center a little after 10am and left around 2:40pm. All I needed was and oil change with tire rotation. My kids car seat was moved to the center of the car for some strange reason and all my change in the cup holder was gone. The service tech only left the pennies in the cup holder. My truck now has vibration issues at 60 mph More

Fast oil change Got there. On time and was out in 30 minutes, just as promised. I appreciate having an appointment that is actually honored by the service center. Got there. On time and was out in 30 minutes, just as promised. I appreciate having an appointment that is actually honored by the service center. More

Service Was not greeted when we came in some one told us to stand and some one will help us when car was ready he handed paper work and pointed to cashier wh Was not greeted when we came in some one told us to stand and some one will help us when car was ready he handed paper work and pointed to cashier who had a unfriendly face More

Had break pads replaced...great service!!! Met with Joshua to set up appt for following Monday. He met me first thing at appt time and arranged for transportation back home. Within 5 minutes I Met with Joshua to set up appt for following Monday. He met me first thing at appt time and arranged for transportation back home. Within 5 minutes I was in the shuttle after drop off. Car was ready 3 hrs ahead of schedule and the shuttle to get me back to the dealership was prompt. Efficient service from beginning to end. And special thanks to Josh for being so informative and courteous. Great experience! More