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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
778 Reviews
Call Service Center (844) 746-5671

778 Reviews of Don McGill Toyota of Katy - Service Center

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June 13, 2023

I like the service we got done on the vehicle as well as the great customer service from the Service Advisor. More

by Scott Broadnax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Jun 15, 2023 -

Don McGill Toyota of Katy responded

Scott, we are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 12, 2023

James Wilson is very professional and honest about service needed on my Sequoia, great service More

by jdwill1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wilson
Report | Print
Jun 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to James.

June 11, 2023

The service is good and very fast 👌 and the customer are vey nice , thank you for all . More

by madelaine2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

June 11, 2023

Excelente service, speaks Spanish, always looking for the best option. Service is an important part of your vehicle. More

by Argentariacvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

June 10, 2023

Tony was amazing getting my car in and out very quickly and with great customer service. More

by Debbieanncooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

Jun 12, 2023 -

Debbieanncooper responded

Hopefully Tony will be there to help once again

June 10, 2023

Always have had great service and great relationships with all people involved. They have all treated me with kindness and respect every since my first visit 15 to 20 years ago. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, the sales mgr., James for Service, another very nice guy named Chris that deals with Friends of the Toyota Family.
Report | Print
Jun 10, 2023 -

jim responded

Thanks for years of great service!

June 10, 2023

Provides excellent service Excellent staff Very courteous staff Staff able to explain the how and why’s on your car. On the sales department - they have excellent sales people . Both sales and More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony guillory
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Lily! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

June 10, 2023

Friendly, professional the actual waiting area very comfortable clean, very knowledgeable with clear answers other than mechanical lingo More

by SVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Marlow
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 10, 2023

Evan - Friendly / helpful. Got water and a snack while waiting inside. Had a nice table with power outlet. Excellent all the way around. More

by pschueler89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Evan provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 10, 2023

They did an excellent job of diagnosing the issue and letting me know about it. Timely work and overall a great experience! More

by powellclynton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

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