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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
737 Reviews

737 Reviews of Don McGill Toyota of Katy - Service Center

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May 25, 2023

I had a great experience in the dealership, top notch service, I recommend it to everyone. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
May 26, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us, Bella! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 25, 2023

Professional, friendly, efficient and knowledgeable about all aspects of repairs and maintenance, and alternative options More

by rslokkesmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Lee
May 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

May 24, 2023

You are friendly persons and professional , i like atention and speed to respond the issue More

by carlosalmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

May 21, 2023

My service advisor was exceptional. She also set me up for 60000 mile services. I appreciate her More

by Max2547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca ?
May 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our service advisor was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

May 20, 2023

Felix is the best. I ask for him every time my Tacoma needs servicing. He is very knowledgeable of all services for my Tacoma. More

by Marty Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
May 22, 2023 -

Don McGill Toyota of Katy responded

Marty, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

May 20, 2023

Evan did a great job assisting me with my car issue. He went out of his way to help me. More

by imwalle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 22, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that Evan was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

May 20, 2023

K Sea is my service assistant. He gives me excellent advice and I consider him my friend who I can trust with my Camry. More

by Mwdvoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea
May 22, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that K Sea provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

May 19, 2023

Excellent service and customer support, the installation is good, very good service in the waiting room More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Osegueda
May 22, 2023 -

Don McGill Toyota of Katy responded

Ricardo, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

May 17, 2023

Thanks. great service. No pressure tactics. Overall good experience. Will come again. Free water. And coffee. More

by joyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 22, 2023 -

Don McGill Toyota of Katy responded

Joyna, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

May 16, 2023

Reliable, on time and very affordable cost. Felix Vargas is very knowledgeable and professional, always a good job More

by Njzambrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
May 16, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Felix was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

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