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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
777 Reviews

777 Reviews of Don McGill Toyota of Katy - Service Center

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December 14, 2024

Very good service and attention was really on point! Would recommend be there early morning like I was if no appointment More

by jnaya21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Félix Vargas
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 14, 2024

Paul Ndoungou the service advisor is a great guy. He explain things very well and gives solid advice. More

by Mojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 13, 2024

I received excellent customer service from every individual I encountered. My repairs were done timely and the price was fair. Thank you! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Butterworth, Casey in service dept
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 12, 2024

Katy Toyota dealership has always been knowledgeable, professional, reliable, trustworthy people with customers. Both with buying a vehicle and customer service in maintenance. More

by darleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 12, 2024

My sales rep, Richard H. , was fantastic and service was very quick. I always have a great experience. More

by kprogers1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 11, 2024

Excellent customer service from the service and parts department. Fast vehicle service with little wait time. More

by Joe6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 10, 2024

Excellent service highly recommended and very helpful to anyone looking for a good maintenance. Thanks More

by jandrews2627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 08, 2024

Appointment was on time! I was explained my options to change tires and I got a shuffle to go home and back. More

by olartecahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 06, 2024

I really appreciate that I have the same Assistant Service Manager for all my service needs for each visit. Routine service appointments are quick and easy to schedule. The see technicians are top not More

by amanda.gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 06, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 05, 2024

Show up on time for service appointment, 17 uniformed service advisors at desks or talking to each other while only one helped a customer. Even if all 17 were actively engaged in customer service, it is More

by MMnIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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