Don McGill Toyota of Katy - Service Center

K Sea Picott made my experience over the top amazing! He’s the first person that took the time to help me understand my car in the four and a half years I’ve been having it serviced there. He made me a T He’s the first person that took the time to help me understand my car in the four and a half years I’ve been having it serviced there. He made me a Toyota believer again! More

Very easy to schedule an appointment . On time. Polite and professional representatives . Expedite work less than an hour On time. Polite and professional representatives . Expedite work less than an hour More

Service Manager Larry provides top notch customers service. He cares and it shows. Along with assistant service manager Christian make the best team for Don McGill. Thank you, service. He cares and it shows. Along with assistant service manager Christian make the best team for Don McGill. Thank you, More

I have been consistently going to this dealership for years and I will keep buying Toyotas because this dealership has the best service department! years and I will keep buying Toyotas because this dealership has the best service department! More

Made appointment on the phone. Was great that the scheduler also told me what to do when I arrived; leave keys in car, come inside, stand in line for any advisor. Was great that the scheduler also told me what to do when I arrived; leave keys in car, come inside, stand in line for any advisor. More

Best place to go for good customer service. Staff is outstanding. They will take of you! Lucas Gonzalez great salesman and Don Pollard in service. Staff is outstanding. They will take of you! Lucas Gonzalez great salesman and Don Pollard in service. More

I’ve had many good experiences at this Toyota of Katy dealership. They are friendly, efficient with time, explain things well, and I don’t feel like they’re just a profit-making machine. They have always dealership. They are friendly, efficient with time, explain things well, and I don’t feel like they’re just a profit-making machine. They have always done good work for me, and the prices have been reasonable compared to other places. This last time, when I needed my car to be expedited, they got it completed even faster than anticipated. Great job! More

I drive across Houston to have my services done at Toyota of Katy because they are world class and quite simply the best in the biz. of Katy because they are world class and quite simply the best in the biz. More

The service center is efficient and employees are friendly. I am always surprised by the service and often leave paying less than expected. Toyota of Katy always seems to make my day better when I ta friendly. I am always surprised by the service and often leave paying less than expected. Toyota of Katy always seems to make my day better when I take my car in for service. More

I recently visited the dealership and had the pleasure of working with Carlos, the service manager. From the moment I walked in, Carlos went above and beyond to make sure all my concerns were addressed. He w working with Carlos, the service manager. From the moment I walked in, Carlos went above and beyond to make sure all my concerns were addressed. He was incredibly knowledgeable, patient, and took the time to explain every detail of the service process. Carlos made sure my car was ready on time, and even followed up afterward to ensure everything was running smoothly. His commitment to customer satisfaction is unmatched. I highly recommend Carlos for his professionalism, attention to detail, and outstanding service. He truly made my experience seamless and stress-free! More