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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
778 Reviews

778 Reviews of Don McGill Toyota of Katy - Service Center

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June 19, 2023

Well organized, cleanness of the area. Agent was able to summarize my service for today. More

by Opalrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jun 19, 2023 -

Don McGill Toyota of Katy responded

Opalrun, we appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

June 19, 2023

Don McGill Toyota's service department is top tier. They are knowledgeable and always fair. More

by FBARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 17, 2023

Own two Toyotas and believe that the product is excellent, will buy next vehicle from don McGill More

by rcanizales1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Jun 19, 2023 -

Don McGill Toyota of Katy responded

Thank you for your loyalty to the Toyota brand and for choosing to do business with us. We hope you enjoy your new ride. Come back to see us in the future!

June 16, 2023

Very professional service staff. Great customer service. I highly recommend this dealership for service and sale. More

by shazia.khan74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 16, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation, Shazia! We are happy to hear that our team gave you superior service. Come back and see us for any and all your vehicle needs!

June 15, 2023

Very helpful! Mr. James assistant manager, and the top manager of the service department. Thank y’all so much! They were very caring and showed compassion. I was More

by Packeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and the manager over him! Five star service
Jun 16, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

June 14, 2023

Telling us what the car needs as far as priority services.Carter was understanding on what needs to be done to the car.Will always take the car to Don McGill no where else. More

by krios6567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carter
Jun 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 14, 2023

He was kind and helpful. He explain about my tyer need to be changed helped me the compare other cost. More

by Samuel.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Jun 15, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review, Samuel! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

June 14, 2023

Excellent attention and according to my experience in cars according to the times (oil change and rotation), special mention for the service assistant Omar Osegueda who, in the face of a contingency that More

by fernandojosepineroromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Asegueda
Jun 15, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that Omar was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

June 14, 2023

This is where I bring my car in almost always. They’re so good. Always have since I got got my car new about 5 yrs ago They’re always busy with lots of customers so they do great business. Thank More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Jun 14, 2023 -

CB responded

Thanks again for another good service experience ~ I appreciate your continued professionalism! 🇺🇸

June 13, 2023

Quick and professional service. Stay consistent toyota Katy as this morning. Omar is really great! More

by crbreaux18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Omar. Please let us know if there is anything else we can help you with!

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