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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
738 Reviews
Call Service Center (844) 746-5671

738 Reviews of Don McGill Toyota of Katy - Service Center

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May 30, 2023

I will continue to use Don McGill Toyota of Katy. .. Outstanding Sales and Service depts. More

by abbie.moolchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

Abbie, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

May 30, 2023

Felix is great! Excellent customer service. I will request him each time I come in for service. More

by Ms_singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Felix was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

May 30, 2023

Quick to check in, very attentive! Service took a fair amount of time but overall good experience. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

William, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 29, 2023

I never have a problem with their service department. I have to write fifteen words. More

by jmckelvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
Report | Print
May 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 29, 2023

Great customer service and informed me about all my issues in a timely manner thanks More

by Saski3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

May 29, 2023

I expect and receive excellent customer service every time I visit Don Mcgill, Toyota of Katy. Today, the wait time was shorter than expected. Assistant Manager Alex Roman took care of my truck’s servi More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
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May 29, 2023 -

mo responded

Thank you to all the great employees of Don Mcgill, Toyota service center of Katy for maintaining such a high standard of excellence and customer service. You all are appreciated. Keep up the good work.

May 29, 2023

The best ,clean place, good service,friendly place,nice people.Its #one toyota dealer off katy More

by Vhapenciuc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

May 28, 2023

Excellent customer service any issues regarding my 2021 Tacoma they result it quickly and professionally and they explain everything before doing the job. More

by Ninadoll68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
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May 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 27, 2023

Great experience friendly helpful people. I had no appointments and they took very good care of me in a timely manner. More

by Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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May 31, 2023 -

Don McGill Toyota of Katy responded

Gallegos, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 26, 2023

I like it! They are friendly! I want to change my car for a bigger car More

by Maryditeodoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Report | Print
May 26, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

May 26, 2023 -

Maryditeodoro responded

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