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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
835 Reviews

835 Reviews of Don McGill Toyota of Katy - Service Center

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August 04, 2023

Service was on time and met all expectations. The staff was pleasant. There appeared to be more employees than customers. More

by Boilerplate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 04, 2023

This is the 2nd vehicle I have purchased from Don McGill Toyota. The service department has always been state of the art. Jessica Shed assisted me today and she's a true professional. I will request he More

by bmalveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Shed
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your second car! We truly appreciate your loyal business to our dealership. It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

August 02, 2023

I’m recognizing the service writer Antonio. He is excellent and professional. He deserves A plus More

by faith3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob when I arrived and Antonio when I checked out
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one and we will be sure to pass this information to Antonio.

August 01, 2023

I love having my vehicles serviced here. Always very communicative and pricing is fair. Keep up the good work. More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Lloyd, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 01, 2023

Steve was very helpful and told me everything I needed done and suggested and gaved me options More

by Oviedomonica28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Steve. Come back and see us again!

August 01, 2023

They did a good job. Performed the work in a timely manner. I will recommend this dealer More

by Carlton.Robyn.konrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Carlton, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 31, 2023

Service department was great. I had Daniel as my service writer. I told him I needed to leave by certain time. He was able to accomplish that and I appreciate it. More

by dan.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel,Henry,Felix
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Dan, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 30, 2023

Henry give us an excellent service and great attention, we will continued back to this dealer More

by moisessoto018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Vargas
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

July 29, 2023

It was a few hours before the dealership would close when I had to call Tony Guillory regarding my car unable to start. I had it towed to Don McGill of Katy and Tony was able to take care of me as quickly as More

by ben.orbita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Ben, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Tony was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

July 28, 2023

Daniel is great! The whole team does an amazing job. The service quick and easy to schedule appointments. More

by Ria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Jessica
Jul 28, 2023 -

Don McGill Toyota of Katy responded

Ria, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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