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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
835 Reviews

835 Reviews of Don McGill Toyota of Katy - Service Center

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August 14, 2023

I am very satisfied with your service:very friendly attitude, good quality, and fast time More

by yuanhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Yuanhang, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

August 13, 2023

Excellent Service from Daniel Bonilla he is very friendly and professional to help you, I do recommend him. His is the best. More

by Wilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Wilmer, we are thankful for your business and this excellent review! It is wonderful to hear that Daniel provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

August 13, 2023

The service department prices are way too expensive. I was charged way too much for diagnosing a problem. I chose to refuse the service. This is the second time I felt like I got screwed by the service More

by rls11108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and for giving us the opportunity to earn your business. We're disappointed to hear about your negative experience. Our #1 goal is 100% customer satisfaction for any service. If you change your mind, we would love the opportunity to work with you again in the future.

August 12, 2023

Very professional and friendly. I would recommend this location to anyone if they want good service thank you. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Kimberly, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service department. Please let us know if there is anything else we can help you with!

August 12, 2023

The service dept is the best. For all the years I have been going there I have always been treated great More

by Jcmv52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dethridge, Daniel Bonilla
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 11, 2023

Clean, organized, and with employees that care about their customers. Antonio was very helpful and courteous. More

by ehkemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novia
Aug 18, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

August 07, 2023

Don Mcgill Toyota of Katy always does a great job with maintenance. Special thanks to Steven Deatherage. He always gets the job done right. More

by copper.horse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Deatherage, Ksea, Ivan.
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Copper, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

August 07, 2023

It is true that whenever I go to your offices I feel good, your customer service has improved a lot, especially in terms of response times, special mention to Omar Osegueda who in the last 2 occasions t More

by fernandojosepineroromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Osegueda
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Fernando, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

August 06, 2023

Excellent Service from efficient, compassionate and great problem solvers. Also Tony is the best.I will recommend family and friends and I will recommend they ask for Tony in Service.I can trust that my vehi More

by Patricia Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service and his mechanics
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Patricia, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 05, 2023

Tony kept me informed throughout and provided knowledgeable options for the work that was needed. That's much appreciated in today's financial climate! Having service representatives with the e More

by jreynolds009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Tony provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

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