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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
778 Reviews
Call Service Center (844) 746-5671

778 Reviews of Don McGill Toyota of Katy - Service Center

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July 02, 2023

Cool AC environment to wait in. Thank you for the FREE refreshments guy. He was nice and timely. More

by barry1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Sook?
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Barry, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

July 01, 2023

I went in dreading the work needed the fox my AC. Mr. Novoa took it step by step, and kept me informed along the way. I really appreciate that! More

by freebird0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Antonio Novoa
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that Mr. Novoa was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

July 01, 2023

It was very busy but they were helpful they check everything from tires everything in the engine to a car wash thank you Toyota for all the services I had done to my car today More

by rosamaria Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Rosamaria, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 30, 2023

Great service. Shuttle service was provided. Repairs were done quickly at a reasonable cost. This is the place I want to service my 2003 Toyota Tacoma. More

by JP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K Sea Picott.
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

JP, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 30, 2023

Walked in and was working with Jacob in less then 2 or 3 minutes. Had an oil change appointment for 8:30am. Our SUV was ready by 9:10. Waited area was nice, clean, cool. More

by John Dishko
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

John, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Jacob. Please let us know if there is anything else we can help you with!

June 30, 2023

Alex and the team in the collision center were great with communication during the repair process until my vehicle was ready to be picked. Alex went over all the repairs and also explained the lifetime warra More

by Aakapasi72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Megan
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Alex was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

June 30, 2023

I appreciate the advice and feedback with regards to my vehicle. I will be returning. More

by gigemgirl2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

June 29, 2023

Henry Varga is an excellent service advisor ! Really cares about customers needs and concerns! No further comment More

by pakrat73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Henry. Come back and see us again!

June 29, 2023

Alex was great. Service was great! No complaints here. I’ll definitely be back when I needed services again. More

by kenny2_ta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Alex. Please let us know if there is anything else we can help you with!

June 29, 2023

I had a stellar experience at Don McGill Toyota of Katy today!!! Exceptional service from the courteous and kind staff in the service department. My overall experience was clearly outstanding!!! Thank you More

by Cissybell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unfortunately I didn’t get their names
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

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