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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
778 Reviews

778 Reviews of Don McGill Toyota of Katy - Service Center

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July 13, 2023

Number one from all dealerships . Life time oil change . I personally give it to you Toyota of Katy More

by adegokeadebola66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony guillory
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

July 12, 2023

From the time you pull up to picking up your car the customer service is excellent! More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Nina! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

July 12, 2023

Every time I visited the dealer i filling very secure to leave car there the service it was Perfect very nice peoples Thank s More

by Kusadasi1946@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

July 12, 2023

My service technician, Richard, was great. He was clear, costs were known upfront and everything was completed without issue. More

by Jtyoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Richard. Come back and see us again!

July 11, 2023

Toyota of Katy is like no other dealership. They treat you with respect and dignity…even when you have no idea “what” that noise is! Randall and Alex in the collision dept are far above the res More

by BevoBabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall and Alex
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

July 10, 2023

Good overall experience. Love the free drinks and snacks in addition to free coffee. Evan was great. Not specific to him, but I notice this is the same for other frontline ma More

by Hizahaiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

July 10, 2023

Like the place , they have coffee with variety of choices, expecting to have a warranty on breaks on a less than 3 year old car but there’s none but then i got discounts on the the new installed bre More

by jer_dai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 18, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

July 08, 2023

Great job in completing the job on time and getting the job done right the first time. More

by Bobby.l.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Bobby, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

July 08, 2023

Richard was great. Very helpful and courteous. Dealership has always been service and customer oriented More

by Minyard54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Minyard, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

July 08, 2023

Alex in the service department is an outstanding credit to Toyota Of Katy. He is always very helpful, knowledgeable and professional in his dealings with me. I have observed him with other customers and he More

by dj26lee70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Alex. Come back and see us again!

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