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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
779 Reviews
Call Service Center (844) 746-5671

779 Reviews of Don McGill Toyota of Katy - Service Center

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July 31, 2023

Service department was great. I had Daniel as my service writer. I told him I needed to leave by certain time. He was able to accomplish that and I appreciate it. More

by dan.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel,Henry,Felix
Report | Print
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Dan, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 30, 2023

Henry give us an excellent service and great attention, we will continued back to this dealer More

by moisessoto018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Vargas
Report | Print
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

July 29, 2023

It was a few hours before the dealership would close when I had to call Tony Guillory regarding my car unable to start. I had it towed to Don McGill of Katy and Tony was able to take care of me as quickly as More

by ben.orbita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Report | Print
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Ben, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Tony was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

July 28, 2023

Daniel is great! The whole team does an amazing job. The service quick and easy to schedule appointments. More

by Ria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Jessica
Report | Print
Jul 28, 2023 -

Don McGill Toyota of Katy responded

Ria, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

July 26, 2023

Felix siempre es muy amable y agradable cada vez que llevo mi carro hacerle cualquier tipo de trabajo me trata como familia mil Gracias More

by jennynajarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Jul 28, 2023 -

Don McGill Toyota of Katy responded

¡Gracias por esta excelente reseña y calificación! ¡Nos alegra saber que tuvo una buena experiencia con cada parte de nuestro concesionario! ¡Esperamos volver a verle de nuevo!

July 25, 2023

Please keep up the good job. You keep to your promise, I will let my friends know about it More

by Ope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xx
Report | Print
Jul 28, 2023 -

Don McGill Toyota of Katy responded

Ope, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

July 25, 2023

I was provided excellent customer service. My car was fixed in a timely manner. Very clean waiting room More

by jcxmwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 28, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 24, 2023

Service was prompt, all work was explained clearly, service member Jacob Marlow was truly amazing More

by tocchuizzo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Marlow
Report | Print
Jul 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jacob was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

July 22, 2023

Thank you for your prompt service and information as needed. Tech was very helpful informing me on how to paint my rust patches on my vehicle. More

by Johnnie_wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember any names
Report | Print
Jul 24, 2023 -

Don McGill Toyota of Katy responded

Johnnie, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

July 22, 2023

My BEST Dealer, and the BEST Car Brand with tje Best Warranty..., Thank you for everything More

by CASO1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Report | Print
Jul 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all of your vehicle needs!

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