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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
837 Reviews
Call Service Center (844) 746-5671

837 Reviews of Don McGill Toyota of Katy - Service Center

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October 04, 2023

This is a fantastic Toyota dealership, and they have always done a thorough and complete job of servicing my RAV4. More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez, Christopher Sanchez
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Oct 05, 2023 -

Don McGill Toyota of Katy responded

Mike, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

October 03, 2023

Excellent attention. All the things was very good. Mr Jacob was help full with all i needed. THANKS More

by Nivialopezc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Oct 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Jacob provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

October 03, 2023

I was at the dealership to get routine maintenance . Jessica gave me a run down of what needed to be done . She told me how long it should take and she was back with me exactly on time . She was polite More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 05, 2023 -

Don McGill Toyota of Katy responded

Scotty thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

October 02, 2023

Been dealing with this shop for 12 years, no problems with their work or the folks More

by Rbsbeckhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad memory with names
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Oct 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that our service department was able to provide you with excellent customer service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

October 02, 2023

I don’t like to wait too long but with all the service they offer l am okay More

by monicaappiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Oct 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 30, 2023

When I arrived I saw a very long back log of vehicles. I had made an appointment but thought I was going to have to wait. My service was do in the time frame it said it would be. Ms. Lee my service advi More

by Thomascorson515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Lee
Report | Print
Oct 01, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 30, 2023

I was extremely pleased with how well the team took care of everything on my car. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio, John
Report | Print
Oct 01, 2023 -

Don McGill Toyota of Katy responded

Linda, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 30, 2023

You see a lot of employees around but they take to long to help you More

by Humberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Oct 05, 2023 -

Don McGill Toyota of Katy responded

Humberto, thank you for allowing us to earn your business. We apologize for the delay in the service department. Our customer's time is valuable to us, and we apologize that we were not able to provide you with quick and efficient service.

September 30, 2023

Toyota of Katy Trustworthy Reliable Consistent Fair Professional My go to service for our Toyota Prius and Highlander More

by Tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Report | Print
September 30, 2023

The staff at the service department were professional and friendly. I especially liked they listened to what I had to say. The issues I had were resolved. Pretty painless. Thank you, Jacob, Asst Service Mana More

by margie.ramirez1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Oct 01, 2023 -

Don McGill Toyota of Katy responded

Margie, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Jacob was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

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