Back

Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
779 Reviews

779 Reviews of Don McGill Toyota of Katy - Service Center

Sort by
August 07, 2023

Don Mcgill Toyota of Katy always does a great job with maintenance. Special thanks to Steven Deatherage. He always gets the job done right. More

by copper.horse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Deatherage, Ksea, Ivan.
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Copper, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

August 07, 2023

It is true that whenever I go to your offices I feel good, your customer service has improved a lot, especially in terms of response times, special mention to Omar Osegueda who in the last 2 occasions t More

by fernandojosepineroromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Osegueda
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Fernando, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

August 06, 2023

Excellent Service from efficient, compassionate and great problem solvers. Also Tony is the best.I will recommend family and friends and I will recommend they ask for Tony in Service.I can trust that my vehi More

by Patricia Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service and his mechanics
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Patricia, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 05, 2023

Tony kept me informed throughout and provided knowledgeable options for the work that was needed. That's much appreciated in today's financial climate! Having service representatives with the e More

by jreynolds009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Tony provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

August 04, 2023

Service was on time and met all expectations. The staff was pleasant. There appeared to be more employees than customers. More

by Boilerplate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 04, 2023

This is the 2nd vehicle I have purchased from Don McGill Toyota. The service department has always been state of the art. Jessica Shed assisted me today and she's a true professional. I will request he More

by bmalveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Shed
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your second car! We truly appreciate your loyal business to our dealership. It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

August 02, 2023

I’m recognizing the service writer Antonio. He is excellent and professional. He deserves A plus More

by faith3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob when I arrived and Antonio when I checked out
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one and we will be sure to pass this information to Antonio.

August 01, 2023

I love having my vehicles serviced here. Always very communicative and pricing is fair. Keep up the good work. More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Lloyd, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 01, 2023

Steve was very helpful and told me everything I needed done and suggested and gaved me options More

by Oviedomonica28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Steve. Come back and see us again!

August 01, 2023

They did a good job. Performed the work in a timely manner. I will recommend this dealer More

by Carlton.Robyn.konrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Carlton, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

...
51
...