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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
837 Reviews
Call Service Center (844) 746-5671

837 Reviews of Don McGill Toyota of Katy - Service Center

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October 11, 2023

As always Alex and the rest of the team was amazing. Thank you very much for your help guys More

by Michael Diaz Guarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Roman
Report | Print
Oct 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business, Michael! We'll be sure to pass your kind words on to Alex. Come back and see us again!

October 11, 2023

We came in to get our tires rotated and were in and out within an hour. Very pleased with the service. More

by Csutherland1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't catch their names. Very professional
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Oct 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

October 10, 2023

The service was great and quick with no appointment. Arrive early to avoid waiting for a while. More

by ideliaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Oct 13, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

October 10, 2023

Although it took a while for the repairs to happen, my car came back to me just like new !!! Impeccable!! Would recommend this business to anyone needing body work!! More

by dduncansanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina
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Oct 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation! We are happy to hear that the body shop gave you superior service. Come back and see us for any and all of your vehicle needs!

October 10, 2023

Richard at the service department had a professional and excellent customer service. Great experience! The dealership is well organized and clean! More

by Pat T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
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Oct 13, 2023 -

Don McGill Toyota of Katy responded

Pat, we appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

October 10, 2023

Jessica Shed is a great assistant manager! ! She provided excellent customer service and kept me updated on progress. More

by Lbachmays
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Shed
Report | Print
Oct 13, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Jessica provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

October 07, 2023

Thanks to Mr. Alex for always providing excellent service, very friendly and professional with all clients. More

by janislilia1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

October 07, 2023

Fast, easy and convenient! Love this place, definitely coming back due to the hassle free experience. More

by Antho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trufino
Report | Print
Oct 13, 2023 -

Don McGill Toyota of Katy responded

Antho, thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by our team. Please let us know if there is anything else we can help you with!

October 05, 2023

Great customer service, really nice waiting area , service completed in time stated, one question I had answered More

by patweir2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

October 05, 2023

Appreciate Felix Vargas care, his thoroughness, and follow up. Work was done correctly and on time. More

by Adrian.juergens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Oct 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating, Adrian! We make it our top priority to treat our customers like family, so it is wonderful to hear that Felix went above and beyond for you. Please come back to see us again in the future!

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