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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
780 Reviews
Call Service Center (844) 746-5671

780 Reviews of Don McGill Toyota of Katy - Service Center

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September 21, 2023

I was able to set up an appointment and get the vehicle serviced on the same day. More

by claibornevansant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Report | Print
Sep 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 20, 2023

Very great experience! I would recommend this dealership to anyone. I will definitely be coming there for my auto care in the future! Beautiful facility too! Kathleen More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Sep 22, 2023 -

Don McGill Toyota of Katy responded

Kathy, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 19, 2023

Great service and very fast service today. I usually sit and wait for 2-4 hours, today was 1 hour. More

by dewwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names but the service rep. Was very nice and answered all my questions
Report | Print
Sep 22, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 17, 2023

Care about the customer and patient with you. My 1st time there and very happy More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KSEA
Report | Print
Sep 18, 2023 -

Don McGill Toyota of Katy responded

Faye, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

Sep 19, 2023 -

Faye responded

Thank you and i will be back.

September 16, 2023

Deliver on their promises, pricing was right and estimated time of repairs were communicated in a prompt and timely mannet More

by Eotero19823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Hambleton
Report | Print
Sep 18, 2023 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

September 16, 2023

It’s fast, kind, and immaculate service. The complementary coffee is delicious. I always look forward to stopping by. More

by Kelx2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas 1697 Emilio
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Sep 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 15, 2023

Customer service in this dealership is the best specially Richard Hernandez he makes sure that customers understand everything with the service provided More

by Izzy020279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Sep 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

September 12, 2023

Richard was very helpful and answered all my questions and then some. Wait was 2 hrs but not bad for how busy they were. More

by geminijb32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Sep 14, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 11, 2023

Daniel, was able to get my service concerns taken care of, at time promised, excellent job. More

by Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 14, 2023 -

Don McGill Toyota of Katy responded

Tundra, we are thankful for your business and this excellent review! It is wonderful to hear that Daniel provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

September 10, 2023

This location always has friendly service. They are great with communicating if any problems arise during visit More

by Adelinojaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Sep 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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