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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
821 Reviews
Call Service Center (844) 746-5671

821 Reviews of Don McGill Toyota of Katy - Service Center

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March 13, 2025

Ms. Kristen Lee is wonderful. She is very friendly and provides great service. I will be delighted to see her again for the next service. More

by Dacun Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kristen Lee
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Mar 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 12, 2025

Great service. Thorough and transparent. The service team did a great job of getting my Tundra back in tip top shape. More

by Mmckinney16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth.
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Mar 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 08, 2025

1st time using the Service department and they were very helpful and efficient. Sales experience when buying the car was as expected. Never a pleasant experience buying a new car. More

by sltsarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Mar 10, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 08, 2025

Excellent customer service, employees go above and beyond to help customers, and facilities are always up to date and clean! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
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Mar 10, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 07, 2025

It was the 1st dealership I visited The 1st sales. an who approached me was Mr. Brandon Hawkins. I told him what I wanted. He said "I have exactly what you want." He showed it to me, it was perfect an More

by Brooke Dyment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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Mar 07, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 07, 2025

Terrific and professional . They took time to tell me what the problem was during their inspection. They were very courteous about everything. More

by 62charles62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Mar 10, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 05, 2025

Unprofessional, wasted my time. I called to schedule a service appointment for a recall. The part was going to take a couple days to arrive, so they scheduled me 3 days out at 0700. More

by cmpowers24
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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March 05, 2025

I took my car to get some work on it to pass inspection and Mr. Michael was helpful and caring , with helping me with my car , THANK YOU. More

by tnslem12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Mar 07, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 05, 2025

You guys are great. Always professional and treat your customers kindly I am so glad that I have found a dealership like you More

by RTUTTLEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 07, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 01, 2025

Steve Cantu was an amazing advisor. Great customer service, very informative, quick turnaround, overall awesome experience. More

by nekedraturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Report | Print
Mar 03, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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