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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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February 08, 2024

When I checked in, my questions were answered quickly and clearly. While I was waiting , the service person informed me of ongoing status and was quite helpful. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 08, 2024 -

Don McGill Toyota of Katy responded

Don, we're so glad to hear you had a good experience with us. Thanks so much for taking the time to leave us a review and a 5-star rating!

February 08, 2024

Nice dealership to shop at and also get my car maintenance done! Have recommended to my family and friends! More

by aflan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kea, Kasey
Feb 09, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

February 07, 2024

Great service provided, high quality, quick and reliable maintenance. Good customer service and Carlos Mendez is one of the best. More

by robromq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Méndez
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

February 07, 2024

It’s a great dealer to buy and service your vehicle there . They are so professional on the way they treat all their customer. More

by ReneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review Rene! We are glad to hear your experience at Toyota of Katy was a positive one!

February 05, 2024

The overall service was very quick and courteous service. The service adviser was very helpful. More

by mstrangenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Feb 07, 2024 -

Don McGill Toyota of Katy responded

So glad to hear that your experience with us was a positive one! Thank you for the 5-star review!

February 05, 2024

You guys always take good care of me I never have any issues I really appreciate you guys More

by Cancillotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez and Steven deatherage
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Cancillotti, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

February 03, 2024

Refugio Teran took care of my tundra that they had misplaced my wheel lock key on an earlier visit. Refugio was very polite and understanding, replaced the wheel lock nuts and key and took care of ev More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Ray, so glad to hear everything worked out and that you had a good experience here at Toyota of Katy!

February 03, 2024

You get what you pay! Since 2015 I’ve had excellent service from waiting to Uber tra spot while I wait for service. I don’t mind waiting for service knowing I’m getting qu More

by Mmacmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Hispanic woman
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Thanks so much for your incredible feedback and 5 star review!

February 01, 2024

Welcoming and eager to make things right. Everyone who we dealt with ( Antonio and Henry) made us feel at ease. More

by Lovemy4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio and Henry
Feb 02, 2024 -

Don McGill Toyota of Katy responded

We appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

January 28, 2024

I was very pleased with the service today. Friendly staff. I appreciated their suggestions for maintenance More

by Srfisher77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Phil in Sales
Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating! We are glad to hear your experience at Toyota of Katy was a positive one!

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