Back

Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
751 Reviews

751 Reviews of Don McGill Toyota of Katy - Service Center

Sort by
November 30, 2023

Very clean dealership, service with Mr. Carlos Mendez was excellent, professional and very informative. Thanks. More

by njc502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Dec 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

November 29, 2023

I’ve been a customer of this dealership for many years and am satisfied with their product and service. More

by p.j.may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

November 26, 2023

All great-never any problems. Great job, competent employees and all pleasant. Keep up the great work! More

by paddietrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

November 25, 2023

Assistant Service Manager Randy did a great job providing information on what was needed to fix issues with my 4Runner. Randy was Professional, courteous and knowledgeable about issues that needed to be add More

by Jowbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Sookram
Nov 25, 2023 -

Jowbee responded

Don McGill Toyota of Katy Service Department Assistant Service Manager Randy did an outstanding job providing the information needed to fix issues with my 4Runner. Clean and comfortable waiting area to relax and wait until the vehicle is completed.

November 25, 2023

Had to replace my battery and the adviser Jessica was nice and patience with helping me to do this in a timely manner. More

by Dmanrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 21, 2023

The attention of the bilingual staff was very good, particularly Mr. Henry from the services area, Assistant to the managers his attention was extraordinary at all times, since I arrived at the store t More

by Gabriel Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Henry
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Gabriel, we are thankful for your business and this excellent review! It is wonderful to hear that Henry provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

November 20, 2023

Always great service, they keep you updated. Plenty of amenities to make wait times comfortably More

by Andyvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 19, 2023

Don McGill Toyota Is A 1st Class Dealership & I am always Well Taken care of👍 More

by “Khaki”
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Garza, & Kevin Jackson
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Khaki, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 16, 2023

Ur service people have always been courteous. They let me know if I need another service for which I didn’t come & never have tried to push a service on me that I didn’t need. I really appreciate More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Rebecca, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

November 14, 2023

The routine warranty service was done in a very timely manner as quoted at time of the reservation. Much appreciated. More

by Jim.lukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Jim, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

...
36
...