Don McGill Toyota of Katy - Service Center

Great experience. My Corolla has 90K miles and I my son about to take a big trip. Jacob was great as my consultant and walked through everything they would check. I My Corolla has 90K miles and I my son about to take a big trip. Jacob was great as my consultant and walked through everything they would check. I was a little concerned they would find services I don’t need and try to run up the bill. They did not. I will definitely be back! More

Nice place to purchase and have your car serviced. The advisors are very knowledgeable of their craft. However, the cashier and some of the front desk ladies needs more training on customer servicing. The advisors are very knowledgeable of their craft. However, the cashier and some of the front desk ladies needs more training on customer servicing. More

The Toyota service team had so many recommendations it initially felt like they were trying to sell me the moon, but I got all the information, asked questions, and verified that information with a mechan initially felt like they were trying to sell me the moon, but I got all the information, asked questions, and verified that information with a mechanic friend. The recommendations checked out, the explanations were correct, and the prices were fair. Carter was incredibly polite and communicative, explained things simply without talking down. He was happy to go through information until I was comfortable and we confirmed we were on the same page. I hope I don't need this involved of service often, but honestly, this should be the example in training. Carter and team aced it. Thank you! More

Courteous, professional and quick service as always. I am visiting this place from 2015 when I moved to USA and bought my first car. Keep up the good work team! I am visiting this place from 2015 when I moved to USA and bought my first car. Keep up the good work team! More

This is the only place I trust with my car. Awesome customer service. My 2010 Prius is still running. I will never, ever leave Toyota. Awesome customer service. My 2010 Prius is still running. I will never, ever leave Toyota. More

We were very pleased with the service and attention to detail throughout the process. We were updated throughout the process. It was a very positive experience. detail throughout the process. We were updated throughout the process. It was a very positive experience. More

Reliable and trustworthy! Our Toyotas never break down. We maintained our Camry here and drove it for 30 years. Our Toyotas never break down. We maintained our Camry here and drove it for 30 years. More

Even though the service line was full with many others waiting in line, my service advisor, Jacob, moved my Tundra and kept me informed. The service technician did a great job and my 120 mile truck runs l waiting in line, my service advisor, Jacob, moved my Tundra and kept me informed. The service technician did a great job and my 120 mile truck runs like new. More

Great service department. Way better than that xxxx hole Sterling McCall. It’s worth the drive if you don’t live in Katy. Way better than that xxxx hole Sterling McCall. It’s worth the drive if you don’t live in Katy. More

I am very pleased with the service provided by the dealership staff and the atmosphere is very pleasant. Muy complacida con el servicio que recibí por el personal del concesionario , el ambiente, la dealership staff and the atmosphere is very pleasant. Muy complacida con el servicio que recibí por el personal del concesionario , el ambiente, la sala de espera , los snacks y por supuesto el área del café se combinan para hacer de la espera algo agradable More