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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
751 Reviews
Call Service Center (844) 746-5671

751 Reviews of Don McGill Toyota of Katy - Service Center

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January 09, 2024

The employees are very Professional and skilled at their craft, going an extra mile for the customers. More

by cjospann2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The team itself as a whole, makes the business a success
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Jan 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

January 08, 2024

Friendly and professional customer service from start to finish. The service department was quick and efficient and I had my truck back in about an hour More

by paul.scherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Jan 11, 2024 -

Don McGill Toyota of Katy responded

Paul, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 07, 2024

The team does work as quickly and efficiently to get our vehicles in and out. The high clientele is a testimony to the customer service and the Toyota vehicles. More

by Ledunn567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jan 16, 2024 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 07, 2024

Better communication on parts arrival. They did a great job servicing the vehicle in a timely manner. More

by JSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 11, 2024 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 06, 2024

Make an appointment. Come early. Come prepared with snacks, a drink and something to keep you entertained. More

by Cjagustin65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Jan 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating of our dealership. Come back and see us for all of your future automotive needs.

January 06, 2024

This dealership is doing a fantastic job! Just keep up the great job! Always prioritize “CUSTOMER SERVICE”!🫡🇺🇸 More

by rysano777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo 2288
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Jan 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

January 04, 2024

Excellent customer service, courteous and friendly. Provided a loaner when repairs could not be accomplished the same day. More

by Joe6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K. Sea
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Jan 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

January 04, 2024

Everyone at the dealership seemed to have my best interest in mind which is very refreshing! More

by KathyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey with a K, Donald Polland
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Jan 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Kathy. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

January 03, 2024

They gave me excellent attention Mr, Felix’s service was excellent, he answered all my questions, and fast service thank you More

by josesaldana58@yahoo. com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix vargas
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Jan 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by Felix. Please let us know if there is anything else we can help you with!

January 02, 2024

I like getting a reservation because it’s always on time. I love the fact that my visit is always done quickly. More

by Kathy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Jan 02, 2024 -

Kathy. responded

I like getting a reservation because it’s always on time and the work is done quickly. While I was there my service advisor facilitated several processes for me while I was there which was great!

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