Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews
Call Service Center (844) 746-5671

750 Reviews of Don McGill Toyota of Katy - Service Center

Sort by
February 05, 2024

The overall service was very quick and courteous service. The service adviser was very helpful. More

by mstrangenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Feb 07, 2024 -

Don McGill Toyota of Katy responded

So glad to hear that your experience with us was a positive one! Thank you for the 5-star review!

February 05, 2024

You guys always take good care of me I never have any issues I really appreciate you guys More

by Cancillotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez and Steven deatherage
Report | Print
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Cancillotti, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

February 03, 2024

Refugio Teran took care of my tundra that they had misplaced my wheel lock key on an earlier visit. Refugio was very polite and understanding, replaced the wheel lock nuts and key and took care of ev More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Report | Print
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Ray, so glad to hear everything worked out and that you had a good experience here at Toyota of Katy!

February 03, 2024

You get what you pay! Since 2015 I’ve had excellent service from waiting to Uber tra spot while I wait for service. I don’t mind waiting for service knowing I’m getting qu More

by Mmacmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Hispanic woman
Report | Print
Feb 07, 2024 -

Don McGill Toyota of Katy responded

Thanks so much for your incredible feedback and 5 star review!

February 01, 2024

Welcoming and eager to make things right. Everyone who we dealt with ( Antonio and Henry) made us feel at ease. More

by Lovemy4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio and Henry
Report | Print
Feb 02, 2024 -

Don McGill Toyota of Katy responded

We appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

January 28, 2024

I was very pleased with the service today. Friendly staff. I appreciated their suggestions for maintenance More

by Srfisher77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Phil in Sales
Report | Print
Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating! We are glad to hear your experience at Toyota of Katy was a positive one!

January 26, 2024

Check-in was fast and thorough. Richard answered all my questions. The time required for the work was less than anticipated. More

by Carrfree2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Jan 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one, and we will be sure to pass this information to Richard!

January 26, 2024

They are really care about customer and friendly. The facility look very clean and have free coffee when you ưaiting. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
San Miguel
Report | Print
Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating Andy! We are glad to hear your experience at Toyota of Katy was a positive one! Glad you enjoyed the coffee!

January 25, 2024

I made my appointment for today and everything was fast and they were very friendly and helped me with all my questions More

by Sdelvalle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayeli Ramírez
Report | Print
Jan 25, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience was a positive one! Thanks for the 5-star review!

January 25, 2024

The service was excellent! Waiting area very clean and excess-able. And everything was reviewed with me. More

by ffrazier927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Jan 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships, and we appreciate that you chose us. We look forward to helping you again in the future.

Jan 26, 2024 -

ffrazier927 responded

Great service and am planning to go back soon!!

1
...
29
30
31
...
75