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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews

750 Reviews of Don McGill Toyota of Katy - Service Center

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March 30, 2024

Appointments for oil changes/ tire rotations are short and quick. The concierge service is easy and you are lead to a tech to help with checkin/service. I bought my Rav here and my son just recently bough More

by jahnsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelie, Chris Quiroz
Apr 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for your repeat business - it means the world to us to see our customers come back. We hope you and your son are enjoying your RAV4s!

March 30, 2024

I would like to commend Mr Alex. His customer service was impeccable. I wish the other staff are like him. More

by lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Sam
Apr 02, 2024 -

Don McGill Toyota of Katy responded

Lin, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to Alex.

March 29, 2024

Muy buen servicio y muy amables me ayudaron con todo lo que necesitaba lo recomiendo More

by Julio Zenón
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 02, 2024 -

Don McGill Toyota of Katy responded

¡Gracias por su calificacion Julio! ¡Nos contenta escuchar que su experiencia en Don McGill Toyota fue positiva!

March 29, 2024

Great customer service, great response time, great waiting period, great knowledge, great support, great staff. More

by jordanhernandez1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Daniel
Apr 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating of our dealership! We appreciate your feedback.

March 28, 2024

Everyone I encounter was friendly and professional. They were right on time with my appointment. Very little wait time. More

by Karen.tedder01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Miller
Apr 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating, Karen! We are glad to hear your experience at Don McGill Toyota was a positive one!

March 26, 2024

Professional, great work they keep you up to date with what is going on with your vehicle. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Hambleton
Mar 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and for leaving us a 5-star rating Mar!

March 24, 2024

Service center was clean and organized. Plenty of service advisors to choose from and fast and easy checkout process. More

by rgn0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Mar 25, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating! We appreciate you taking the time to leave us this feedback.

March 23, 2024

Excellent service in the service department. Jacob was a excellent advisor and very personable! Keep up the hard work!!!! More

by Bnewton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 25, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating! We appreciate you taking the time to leave us this feedback.

March 22, 2024

excellent and fast service definitely a ten out of ten and will come back another time. More

by Martha Aldaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Mar 22, 2024 -

Don McGill Toyota of Katy responded

Thank you so much for this 5-star rating Martha!

March 21, 2024

I have been here many times and always had really good experiences. Best services no cap!! More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Mar 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star recommendation BT! We appreciate you taking the time.

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