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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews
Call Service Center (844) 746-5671

750 Reviews of Don McGill Toyota of Katy - Service Center

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April 09, 2024

Explanation of what services was needed and work being done in a timely fashion. Good job More

by cesjr71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
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Apr 09, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating and feedback!

April 09, 2024

Very friendly and moving quickly even though they were busy. Got in at my appointment time. More

by bulldogsandboxers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Apr 09, 2024 -

Don McGill Toyota of Katy responded

We appreciate this great feedback and 5-star rating, thank you!

April 08, 2024

The purpose for my visit was to address an issue from a previous service of my vehicle. They listened to my concerns and resolved the issue for me. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Manager
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Apr 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

April 08, 2024

Daniel was helpful and knowledgeable. Dealer had my parts readily available even for a 2020. Work was done early. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Gio
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Apr 09, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating Jesse!

April 06, 2024

Carlos Mendez was my adviser and he exceeded expectations! 10 outta 10! Absolutely perfect experience More

by tuesday90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez, Amanda
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Apr 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for this amazing feedback! We appreciate the 5-star rating!

April 05, 2024

Have always had prompt, friendly and professional service from everyone involved and n the maintenance of my vehicle. More

by m.stein3632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep, cashier and car return rep.
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Apr 05, 2024 -

Don McGill Toyota of Katy responded

We appreciate your repeat business! Thank you for your 5-star rating.

April 05, 2024

Great service and service advisor. My salesman always takes time to come and check on me. Just a really long wait time. More

by lisa4dale
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Torres
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Apr 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for the 5-star rating Lisa! We appreciate the rating and also the feedback.

April 04, 2024

It was great! No waiting. Friendly and courteous staff. Free loaner car. Welcoming facility. No complaints!! More

by jujcox16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter is the only one I remember by name, sorry!
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Apr 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for the 5-star rating!

April 03, 2024

He was Very informative and customer service was awesome; it felt like I was talking to a friend!!! More

by michellejones9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KSEA
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Apr 04, 2024 -

Don McGill Toyota of Katy responded

We are glad you were given a good experience here. Thanks for your 5-star rating Michelle!

April 03, 2024

Richard Hernández greeted me at my truck and totally took care of me. Service with a smile from every employee that I spoke with and/or delt with today. I even used the courtesy Uber to enjoy lunch while my More

by deeaworrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Apr 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating. We are glad you had such a great experience here!

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