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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews

750 Reviews of Don McGill Toyota of Katy - Service Center

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May 08, 2024

Excellent communication from customer service three days a week. Very impressed with their service department! More

by Lewcoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee
May 09, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 05, 2024

Jessica made my visit smooth. I had no appointment. I arrived at 3 on a Saturday. More

by Pkerbyh1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us.

May 05, 2024

The dealership always provides excellent service and in a timely manner. All work done was explained in detail, before and after service was completed. More

by doraric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Zamora
May 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

May 04, 2024

Always helpful and professional. Like to wait for my car. Will recommend others to you. More

by margueriteh8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

May 04, 2024

I always have a great experience at Toyota Katy . . I live in Austin since almost 5 years ago and since that time I travel to Katy to have my car services. Carlos responded at my questions and help m More

by Madely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us.

May 04, 2024

I was extremely happy with the visit to Toyota of Katy today. Especially thanks to Michael Butterworth, who took care of my problem very fast and was very pleasant to deal with. He also explained what my More

by Lolita G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth
May 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

May 03, 2024

Daniel was great at taking care of my totally unexpected accident and helping me with my daughter! More

by jrmsilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us.

May 03, 2024

Very professional and friendly. Service was completed in a timely fashion. It’s a busy place. More

by mkhafner8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen le
May 03, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

May 01, 2024

I was very glad that I sent my car to the dealership. I am quite confident in their work and felt that everybody was understanding and helpful. I have no complaints. More

by greatestgrandmother11
Recommend Dealer
Yes
Employees Worked With
Sarina Christian, I have her card so know her name. A gentleman called, big help, the gentleman who brought me me
May 02, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience at Toyota of Katy was a positive one!

April 30, 2024

Excellent service, I have always liked bringing my car here, very attentive and helpful, keep in that way More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas y Refugio Teran
May 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for your repeat business Eric - it means the world to us to see our customers come back.

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