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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews
Call Service Center (844) 746-5671

834 Reviews of Don McGill Toyota of Katy - Service Center

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August 19, 2024

Daniel Bonilla was very good at keeping me updated and informed me about my next visit More

by roberturdialez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
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Aug 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation! We are happy to hear that the team gave you superior service.

August 18, 2024

Elena Robbins is wonderful - very professional and helpful. The oil change was completed in less than an hour More

by cherylmoore2
Recommend Dealer
Yes
Employees Worked With
Elena Robbins
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Aug 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation! We are happy to hear that the team gave you superior service.

August 17, 2024

Very good service. Aways feel so good and welcomed whenever we go to Don Mcgill. Thank you once again, More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Zamora
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August 17, 2024

Excellent service from Melvin Torres . He answered all the questions we have and was able to schedule us in for today service , even we just walked in for questions. Thought that we have t More

by Turtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Torres
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August 15, 2024

The service manager adviser K Sea was very helpful and provided me with excellent customer service. More

by RenMm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
k Sea Picott
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August 14, 2024

Paul my advisor was exceptional. He made my experience memorable. Gave a royalty treatment . Took all the bad feelings I had with Toyota of Katy More

by Ann Imafidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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August 14, 2024

Great , timely, satisfactory service. Meets needs of customers. Never fails to disappoint. Very happy with them More

by nonsiedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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August 13, 2024

The visit was outstanding, but the store needs to improve on their waiting time,because spending over 3 hours on servicing is outrageous. More

by Wale.ajanaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea/ Amhed
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August 12, 2024

I had a service appointment this morning and I had a great experience. Carter; the service advisor was excellent. He was personable and explained all the service needs and reviewed the service histor More

by hectoralisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 12, 2024

There are a few things that are important to me when I go to the dealership. 1) I'm able to get in and out 2) the service requested is done correctly 3) I don't feel pressured to add additional services. A c More

by Dajanek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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