834 Reviews of Don McGill Toyota of Katy - Service Center
Courteous service team addressed all of my concerns, didn’t give me any pushback on using the prepaid maintenance package I purchased from another dealer. Free transportation to/from dealer within 15 m didn’t give me any pushback on using the prepaid maintenance package I purchased from another dealer. Free transportation to/from dealer within 15 mi is super helpful. Socorro, the assistant service manager, was amazing. Highly recommend for service. More
I really like Don McGill Toyota for their honest, professional service and excellent customer care. I especially want to thank Mr. Paul Ndoungou for his help. His professionalism, knowledge, and expe professional service and excellent customer care. I especially want to thank Mr. Paul Ndoungou for his help. His professionalism, knowledge, and experience were invaluable. Toyota is fortunate to have him on their team, and I highly recommend this dealership for anyone looking for trustworthy and quality service. More
I brought my truck for maintenance and they got it ready at a record time. Engine and everything is ok. Big thanks to the one who received me, Alex Miller, great customer service, and the whole team. Very at a record time. Engine and everything is ok. Big thanks to the one who received me, Alex Miller, great customer service, and the whole team. Very satisfied. More
Felix Vargas is my advisor. I came for an oil change but I also did a tune up. Felix is a trustworthy, very patient with clear and concise explanation. His advise is indispensa I came for an oil change but I also did a tune up. Felix is a trustworthy, very patient with clear and concise explanation. His advise is indispensable. He has always been honest with me. More
Assistant Service Manager Richard Hernandez deserves recognition for his superior handling of my problem. After a brake job, well done, I noticed my wheel hubcap centers were damaged. After reviewi recognition for his superior handling of my problem. After a brake job, well done, I noticed my wheel hubcap centers were damaged. After reviewing photos taken at the time I brought my vehicle in he decided to rectify the problem by ordering new hubcap centers. All this was handled very smoothly and efficently. Many thanks to Richard and Don McGill’s Service Center for excellent and professional care. I would certainly recommend Don McGill’s Service Center to all my TOYOTA owner friends, and have them ask for Richard Hernandez so they get the very best service that makes Don McGill’s Service Center outstanding. More