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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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August 31, 2024

Courteous service team addressed all of my concerns, didn’t give me any pushback on using the prepaid maintenance package I purchased from another dealer. Free transportation to/from dealer within 15 m More

by Emad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Socorro Reyes
Sep 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 28, 2024

I really like Don McGill Toyota for their honest, professional service and excellent customer care. I especially want to thank Mr. Paul Ndoungou for his help. His professionalism, knowledge, and expe More

by GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
Aug 29, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

August 28, 2024

Richard was awesome assisting me today with the service on my car. Arranged an Uber to take me home. Thank you. More

by kmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 29, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

August 27, 2024

Great dealers and great people big waiting room and free coffee and great start. Really makes you feel like an important customer More

by michaelkevin414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 29, 2024 -

Don McGill Toyota of Katy responded

Michael, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 25, 2024

El trabajo muy profesional en cada área, eficiencia y calidad en el servicio. Muy satisfactorio More

by chacruzverde2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sé nombre
Aug 27, 2024 -

Don McGill Toyota of Katy responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

August 24, 2024

I brought my truck for maintenance and they got it ready at a record time. Engine and everything is ok. Big thanks to the one who received me, Alex Miller, great customer service, and the whole team. Very More

by guibasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Miller
Aug 27, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

August 23, 2024

Felix Vargas is my advisor. I came for an oil change but I also did a tune up. Felix is a trustworthy, very patient with clear and concise explanation. His advise is indispensa More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feliz Vargas
Aug 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 22, 2024

Daniel was awesome! I was pleased with my service. Daniel was very informative and sensitive to my needs. Highly recommend! More

by michellejones9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 23, 2024 -

Don McGill Toyota of Katy responded

Michelle, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 22, 2024

Assistant Service Manager Richard Hernandez deserves recognition for his superior handling of my problem. After a brake job, well done, I noticed my wheel hubcap centers were damaged. After reviewi More

by Jeff Smart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Aug 23, 2024 -

Don McGill Toyota of Katy responded

Jeff, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 20, 2024

Great customer service. Mr. Omar is exceptional,, very caring and timely. He’s doing a great job. More

by Robert66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 23, 2024 -

Don McGill Toyota of Katy responded

Robert, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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