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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
791 Reviews

791 Reviews of Don McGill Toyota of Katy - Service Center

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February 27, 2025

Muy buen servicio durante los procesos de las ventas y mantenimiento , merecen una calificación de excelente. More

by Sadiuska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Compton
Mar 03, 2025 -

Don McGill Toyota of Katy responded

¡Gracias por dejarnos una calificación y una reseña de 5 estrellas! Trabajamos arduamente para asegurarnos de que todos nuestros clientes tengan una excelente experiencia con nuestro concesionario Toyota. Toyota of Katy se complace en saber que nuestro equipo pudo brindarle el servicio al cliente que queremos que todos experimenten.

February 26, 2025

I have been having my vehicle serviced at Toyota of Katy since I purchased it in 2018. Carlos Mendez is absolutely the best service advisor I have encountered. Ever since I was introduced to Carlos, he has More

by crazstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Mar 03, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 25, 2025

Excellent customer service. Highly recommend this dealership to anyone looking for a new vehicle. Service department is outstanding. More

by Elizramirez44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth
Mar 03, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 23, 2025

Don McGill I-10 the staff are professional, courteous and friendly. The service is timely for as busy as they are. The waiting area is always clean and comfortable with a welcoming atmosphere. I purchased my More

by smshtown35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John,Tim, Rubel, Vargas
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 19, 2025

Great customer service in the service department, the advisor Mr. Don P. was very knowledgeable,patient n helpful got my car in a service quickly More

by gerzain
Recommend Dealer
Yes
Employees Worked With
Don,
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 16, 2025

I recently took my vehicle to Toyota of Katy for a brake service. I couldn’t be happier with the experience . Michael Butterworth is very knowledgeable and skilled . He took care of my brakes. a More

by Norma Mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 15, 2025

Great service and attention; the recommendation by Assitance Service Manager, Mr Burterworth were very professional. A little high on the pricing side. More

by seijasat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 15, 2025

Love the new initiative to take customers in with iPads and also share the updates on video clips More

by Biren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAYELIE RAMIREZ
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 14, 2025

Great service ! 220,000 miles and still in great condition That’s due to great service and regular maintenance More

by Reednoel08@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

February 14, 2025

Jessica has handled my most recent service request. ..and possibly my last 3 ...spot on checking my history ...asks exactly what I need...handles everything perfectly...and very courteous...she is an as More

by lozanoclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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