750 Reviews of Don McGill Toyota of Katy - Service Center
My service advisor Omar is amazing. He is the reason I will continue to be a Toyota of Katy customer. He is personable and professional. He greets me by name each time he sees me. H He is the reason I will continue to be a Toyota of Katy customer. He is personable and professional. He greets me by name each time he sees me. He also takes the time to learn about my family and lifestyle choices that impact my vehicle such as our annual roadtrip. This allows him to make recommendations based on our needs and maintain the wellness of our vehicle. Amazing experience all around for the last three years. I bought my vehicle from Toyota of Katy, it was a good experience…but I will remain a customer because or Omar and the service department. More
Paul N. the gentleman who helped me was very helpful, he explained everything to me from the time I dropped my car outside until the end of the service. I ha the gentleman who helped me was very helpful, he explained everything to me from the time I dropped my car outside until the end of the service. I have never received such assistance before most of the time the others who have assisted me were kind of rushing but Paul was very patient and answered all my questions. And concerns, I hope to have him again next time I bring my car for service. Thank you Toyota of Katy you have great employees Sandrine W. More
The job was done efficiently and with frequent updates. The employees all were friendly and honest. If in need of collision repairs in the future, I will return to Toyota Collision. The employees all were friendly and honest. If in need of collision repairs in the future, I will return to Toyota Collision. More
All of the personnel I dealt with were high quality, knowledgeable and provided timely communications. This is especially so for Ashlee. I am a very satisfied customer. knowledgeable and provided timely communications. This is especially so for Ashlee. I am a very satisfied customer. More
We had the windshield replaced and the technician was great. He estimated 1.5 to 2 hours to complete, but was able to finish in an hour and had the toll tag and the registration tag moved over to the ne great. He estimated 1.5 to 2 hours to complete, but was able to finish in an hour and had the toll tag and the registration tag moved over to the new windshield as well. Definitely outstanding work all around. 5/5. More