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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews
Call Service Center (844) 746-5671

750 Reviews of Don McGill Toyota of Katy - Service Center

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July 17, 2024

Easy to make an appointment. Seen on time, service for expeditiously and on time. Michael Butterworth was excellent. Berry good experience!! More

by aobarroso
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth
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Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 17, 2024

Good job. The service rep was very courteous and professional. Service n inspection was done bery fast. More

by Jrkazimie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vargas
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Jul 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 16, 2024

Richard the service writer kept me informed on the progress and answered the question I had asked him! More

by rbw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 15, 2024

The service department is excellent. Daniel in this department is a man of integrity and just a great person to deal with in getting your auto services. I purchased my truck and have had More

by sjrenegar52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Group
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Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 14, 2024

Excellent customer service very professional staff. Excellent job on my vehicle. Alex A. Was extremely helpful answering my questions. More

by Risemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex A.
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Jul 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 10, 2024

Was very polite and professional. Was done in a timely manner. Than you and have a good day More

by Pategreg22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manger
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Jul 10, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 10, 2024

I’m very happy with the reliable service. Daniel Bonilla is always professional and courageous More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Report | Print
July 05, 2024

Great communication, straight forward and smooth process, no hidden fees.it was busy at the dealership but took a little longer than expected but I am grateful for the dealership Uber services. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
Jul 08, 2024 -

Don McGill Toyota of Katy responded

JJ, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

July 02, 2024

Excellent service my fovority The service is very good, fast and very on time delivery More

by Lilia Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not remember
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Jul 04, 2024 -

Don McGill Toyota of Katy responded

Lilia, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

July 02, 2024

I was pleased with the servicing and the quality of my agent. This dealership regularly provides outstanding service and I've grown to expect it. More

by tueglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea, Jorge
Report | Print
Jul 04, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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