Don McGill Toyota of Katy - Service Center

Timely. Efficient. Professional. Friendly. Customer service oriented. Thorough careful explanation Detailed oriented Excellent communication skills Efficient. Professional. Friendly. Customer service oriented. Thorough careful explanation Detailed oriented Excellent communication skills More

Mr. Vo was very helpful, knowledgeable and professional. It's the 3rd time I work with him and I'm very pleased with his service It's the 3rd time I work with him and I'm very pleased with his service More

The service person that handled my repair was very helpful and kind. He made sure everything was done correctly and I was able to get a loaner in the meantime. helpful and kind. He made sure everything was done correctly and I was able to get a loaner in the meantime. More

Honest and informative. Carlos Mendez was very helpful and willing to get car ready as soon as possible. Carlos Mendez was very helpful and willing to get car ready as soon as possible. More

Everything fine. I was attended well. Timing taken was also very good. Information on next service was given as well I was attended well. Timing taken was also very good. Information on next service was given as well More

I had some problems settling up the driving information display content. At first, a young service man told me to go back to sales because he only do oil change, and etc. But some other service men came an display content. At first, a young service man told me to go back to sales because he only do oil change, and etc. But some other service men came and helped to find technician help me and solved my problem. Good always someone there to help. More

We will continue to do business with this dealer, due to the excellent attention of their personnel. the excellent attention of their personnel. More

Excellent service, EVERYTIME! All of service department is always on top of everything! Very efficient and courteous! Worth the 2 1/2 hour drive for service! Plus I come to visit All of service department is always on top of everything! Very efficient and courteous! Worth the 2 1/2 hour drive for service! Plus I come to visit friends! More

Buena comunicación todo el tiempo y el personal bien atentos. Mayelin 100% buena comunicación sobre el servicio atentos. Mayelin 100% buena comunicación sobre el servicio More

Excellent parts department rep and service tech assistance. Thoroughly went over the rim repair and tire replacement process. Service tech advised me on having to repair rather than replace the dam assistance. Thoroughly went over the rim repair and tire replacement process. Service tech advised me on having to repair rather than replace the damaged rim. His advice saved me over $700.00. Rim repair was completed with very little noticeable repair. Extremely satisfied with all the reps I interacted with, and all 3 were extremely helpful with their advice. More