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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews
Call Service Center (844) 746-5671

750 Reviews of Don McGill Toyota of Katy - Service Center

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July 28, 2024

Service Manager, Refugio Teran, assisted me, and he was execellent. Customer Service at its ultimate best.... premium!!! More

by vt08aud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Report | Print
Jul 30, 2024 -

Don McGill Toyota of Katy responded

vt08aud, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

July 25, 2024

Melvin Torres at service desk was so amazing! He was very professional, helpful, kept me informed, and so kind! I'm so thankful he was the one to help me. More

by rvasquez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Torres
Report | Print
Jul 26, 2024 -

Don McGill Toyota of Katy responded

Rvasquez95, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 25, 2024

Very good, advisor very smart and knowledgeable. He went the extra mile to explain me about other repairs needed,,,Very good experience. More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his nsme
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Jul 26, 2024 -

Don McGill Toyota of Katy responded

Carlos, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 23, 2024

Felix is our go to guy for all 3 of our Toyotas. Won’t go anywhere else. Easy to make appointments. More

by SusanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Jul 26, 2024 -

Don McGill Toyota of Katy responded

Susan, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 22, 2024

My experience a your dealer was very good 👍🏼 thank for all your good job I will recommended your services More

by Solecachutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Jul 23, 2024 -

Don McGill Toyota of Katy responded

Solecachutt, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

July 20, 2024

Appointment was on time Professional and friendly service desk personnel Service was done quickly Inspection of paperwork was gone over More

by pleak809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellan
Report | Print
Jul 22, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

July 20, 2024

Alex Miller was my service technician. He was very informative and helpful. Alex went out of his way to make my experience pleasant. More

by Alieyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Miller
Report | Print
Jul 22, 2024 -

Don McGill Toyota of Katy responded

Alieyana, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 20, 2024

Ok fast good 👍 x x x x x x x x x x x x x More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jul 22, 2024 -

Don McGill Toyota of Katy responded

J, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 19, 2024

Good at explaining and efficient is getting me a loaner car ( car needed more work than expected). They finished at estimated time. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen lee
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Jul 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 19, 2024

I bought 4 tires got a really good price set a time get them put on the guys were very helpful and timely More

by BIGBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank,Henry
Report | Print
Jul 19, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience at Toyota of Katy was a positive one!

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