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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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November 09, 2024

Service Manager Larry provides top notch customers service. He cares and it shows. Along with assistant service manager Christian make the best team for Don McGill. Thank you, More

by EH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr Larry and Assistant Service Mgr Christian
Nov 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

November 08, 2024

I have been consistently going to this dealership for years and I will keep buying Toyotas because this dealership has the best service department! More

by tdoss02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

November 07, 2024

Made appointment on the phone. Was great that the scheduler also told me what to do when I arrived; leave keys in car, come inside, stand in line for any advisor. More

by Leedog99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

November 07, 2024

Best place to go for good customer service. Staff is outstanding. They will take of you! Lucas Gonzalez great salesman and Don Pollard in service. More

by evilb96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Pollard, Lucas Gonzalez
Nov 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 31, 2024

I’ve had many good experiences at this Toyota of Katy dealership. They are friendly, efficient with time, explain things well, and I don’t feel like they’re just a profit-making machine. They have always More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Oct 31, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 28, 2024

I drive across Houston to have my services done at Toyota of Katy because they are world class and quite simply the best in the biz. More

by jwells1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Jessica and Steven
Oct 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 27, 2024

The service center is efficient and employees are friendly. I am always surprised by the service and often leave paying less than expected. Toyota of Katy always seems to make my day better when I ta More

by St.schiltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Oct 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 26, 2024

I recently visited the dealership and had the pleasure of working with Carlos, the service manager. From the moment I walked in, Carlos went above and beyond to make sure all my concerns were addressed. He w More

by Gilbert DLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Oct 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 22, 2024

Received a great offer on my trade in. Couldn't really not take it. Looking forward to driving my Corolla Cross. More

by kaytee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service. Marcie and Kyron in sales.
Oct 25, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 18, 2024

The service by staff was excellent and very professional. It was done in timely manner and communication was excellent with me so I always want to come back here for the car service. More

by sharat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employee was courteous and awesome
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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