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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
750 Reviews

750 Reviews of Don McGill Toyota of Katy - Service Center

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August 07, 2024

Omar at the service dept took good care of my truck like always and he did a great job. More

by Gri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR
Aug 08, 2024 -

Don McGill Toyota of Katy responded

Gri, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 04, 2024

Service is usually very good and punctual. Today was a slow and my assistant had the wrong mileage on my paperwork More

by berdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
August 03, 2024

Excellent repair and service. I have used your collision repair department before and they did Awesome work then and I just saw my 2015 Toyota Tacoma and it looks Fabulous!!!!Sara More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara, Sarina, Abdula, Jeremy(Enterprise), Kenya, Ashley and the Mechanic Artist
August 01, 2024

John was the greatest ! !!! Very accurate on when he could get to my car as well as how long it would take the job is incredible!! More

by Mike Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Collision Repair
August 01, 2024

We purchased a Toyota certified car. It has performed well. We are happy with the dealer and its service department. Our car is always ready when promised. More

by cdboudreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Aug 02, 2024 -

Don McGill Toyota of Katy responded

cdboudreaux, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 01, 2024

The service appointment today was great. They did all the necessary checks in a timely manner. More

by CFFierros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL BUTTERWORTH
July 30, 2024

Mr. Picott was great. One of the Best Service Managers there. He is always friendly and polite. More

by Rendon_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. K Sea Picott
Jul 30, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 30, 2024

Quick and friendly service. I was in and out rather quickly. Waiting area is nice and clean. Overall a good experience. More

by omarrodriguez8767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
July 30, 2024

The best deals can be found here. They provide wonderful service. We would buy again from them. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Felix Vargas
July 29, 2024

Don McGill Katy, have the best Customer Service. The team is excellent ‼️ Thank you Mr. Henry for taking care of me !! More

by Jo
Recommend Dealer
Yes
Employees Worked With
Henry n the mechanic. My service date was Friday , July the 26th.
Jul 30, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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