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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
834 Reviews

834 Reviews of Don McGill Toyota of Katy - Service Center

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April 25, 2025

Always quick to greet and take care of needs. Keeps you fully informed. Very pleasant people to work with. More

by cwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Butterworth. Jasmine
April 24, 2025

Excelente atencion de parte de todo el equipo buen tiempo de espera y buen habiente More

by yelitzacarolina.arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez. Y angel vivas
April 23, 2025

Don McGill Toyota is a great dealership that has great service and customer care service. More

by jrmsilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 24, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 18, 2025

Excelente servicio, me atendieron rápido, la señorita Mayelie Ramírez fue muy amable, los baños muy limpios y el servicio de café muy bien, gracias. More

by Gloria Cristina de la pava c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelie Ramírez y el mecánico, pero no se su nombre.
Apr 22, 2025 -

Don McGill Toyota of Katy responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

April 18, 2025

The best experience you can have with a dealership. The service department (especially Daniel B) always tries to get you in and out while making sure your vehicle is in the best shape. Plus, he's more More

by Jenna E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel B, Travis D
Apr 22, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 18, 2025

Steve Cantu is by far the best Service Manager I've ever dealt with across the various times with Toyota, Honda, and Ford. He's extremely patient, super helpful, and very responsive. More

by M. Asad Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Apr 22, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 17, 2025

I don’t have any comments for this time visit. Estimated finish time was in the timeframe. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea Picott
Apr 22, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 17, 2025

I have not had a bad encounter with anyone or any service at Toyota of Katy! TOYOTA OF KATY IS AWESOME!!! More

by None@screenename
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Courtney, Trey Fowler
Apr 22, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 16, 2025

The Service technician (Melvin Torres) did an outstanding job following the repairs to my vehicle. He kept me informed throughout the repair process. His attention to the customer should be a model to othe More

by Keith.j.dupuis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Tortes
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 15, 2025

Thank you for the good deal and excellent job on my new tires and the brake job. The assistant service manager Carlos Mendez was so helpful and knowledgeable, and I really appreciate him taking the time to More

by Aly Aburizeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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