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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
735 Reviews

735 Reviews of Don McGill Toyota of Katy - Service Center

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December 22, 2024

Considering it was satyand they were very busy I was treated like I was the only one there and was asked if I had any concerns. The attendant was sure that my needs were met when was not in a rush to fi More

by Opalrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
December 21, 2024

The service department this time did it’s job the way it should be. Thank you More

by boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Som
December 20, 2024

I was extremely happy with today’s service, especially with the Christmas madness…I was pleasantly surprised. Mr. Daniel Bonilla had taken care of me for years. He is honest, trustworthy & knowledgeable. More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
December 19, 2024

the customer service very excellent. than ks to Mr. Will zamora he's the best.his customer service very good More

by benjamin9nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will zamora.
December 18, 2024

Don McGill has a great service department with folks that are professional and attentive to the needs of the customer. The service was completed a timely manner and the checks and suggestions were on point. More

by gc194311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena was my service adviser.
December 17, 2024

Mr. Omar in service is awesome! He is a great man ,very knowledgeable, and always helps me out! 🙌 More

by morganmae24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Omar
December 16, 2024

Excellent reception and professionalism from Don (I think his last name is Howard) as well as very fast service from the maintenance staff. More

by estebanj_martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 14, 2024

Very good service and attention was really on point! Would recommend be there early morning like I was if no appointment More

by jnaya21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Félix Vargas
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 14, 2024

Paul Ndoungou the service advisor is a great guy. He explain things very well and gives solid advice. More

by Mojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 13, 2024

I received excellent customer service from every individual I encountered. My repairs were done timely and the price was fair. Thank you! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Butterworth, Casey in service dept
Dec 17, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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