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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
829 Reviews
Call Service Center (844) 746-5671

829 Reviews of Don McGill Toyota of Katy - Service Center

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April 18, 2025

Steve Cantu is by far the best Service Manager I've ever dealt with across the various times with Toyota, Honda, and Ford. He's extremely patient, super helpful, and very responsive. More

by M. Asad Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Report | Print
April 17, 2025

I don’t have any comments for this time visit. Estimated finish time was in the timeframe. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea Picott
Report | Print
April 17, 2025

I have not had a bad encounter with anyone or any service at Toyota of Katy! TOYOTA OF KATY IS AWESOME!!! More

by None@screenename
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Courtney, Trey Fowler
Report | Print
April 16, 2025

The Service technician (Melvin Torres) did an outstanding job following the repairs to my vehicle. He kept me informed throughout the repair process. His attention to the customer should be a model to othe More

by Keith.j.dupuis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Tortes
Report | Print
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 15, 2025

Very friendly service advisor Omar. Quick service.. phones answered promptly. Easy to get an appointment. More

by Slfarnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 15, 2025

Thank you for the good deal and excellent job on my new tires and the brake job. The assistant service manager Carlos Mendez was so helpful and knowledgeable, and I really appreciate him taking the time to More

by Aly Aburizeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Report | Print
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 12, 2025

As always very satisfied with the service! Thank You! I would recommend buying a car with you any time. The employees are very courageous! More

by Margaret Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R Hernandez
Report | Print
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 12, 2025

This is the busiest service I have ever seen. It runs like a well oiled machine. More

by tiffaniloxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 17, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 10, 2025

Excelente servicio al cliente, la atención post venta es tan amable y eficiente como la de pre venta More

by ceap62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Apr 11, 2025 -

Don McGill Toyota of Katy responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

April 08, 2025

Carlos took good care of my car today. . always gave me updates and got the job done in timely manner More

by Nagham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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