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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,190 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,190 reviews

June 29, 2023

Thank you Refugio Teran for your superb service. We appreciate it!!!!!! It's always clean and professionally kept at this dealership. More

by Charlene Johnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Charlene, thank you for your excellent rating and review of Toyota of Katy! It is great to hear that Refugio helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

June 29, 2023

They do not answer the requests online timely. I called and talked with sales person. He told me they have 6% internet rate for perfect credit customer. No discount for cash buys. They sounded lik More

by Chuck
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Phone Agent
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Chuck, thank you for your review and for giving us the opportunity to earn your business. We're disappointed to hear about your negative experience. Our #1 goal is 100% customer satisfaction for any service. Your feedback will be used as a training tool to help us improve our processes and we appreciate you taking the time to let us know where we fell short.

June 28, 2023

Desde nuestra llegada al concesionario hasta el momento que salí con el auto, la atención fue magnífica, muy profesional, cordial y siempre atento a mis necesidades como cliente. Los recomiendo ampliamente More

by guzmanolivo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Caldera
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Gracias por tus cinco estrellitas y comentario. Nos esforzamos todos los dias para ofrecer excelencia en nuestro servicio y nos contenta que pudimos superer tus expectativas. Esperamos verte por aca de nuevo para cualquier necesidad automotriz que tengas. Gracias.

June 28, 2023

Every person that i met in this dealership has a human personal touch with customers, feels like home and for me this is the best place to buy a vehicle. period. More

by borelly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Regalado, Don Pollard. general management staff.
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

June 28, 2023

I always have a good interaction with Don McGill of Katy. They are my choice for my Highlander. The employees are courteous and helpful. More

by ellaj_smith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KSEA
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

June 28, 2023

Great experience - as always. Stephen is always sure the team take care of me and my family. Omar was the best today - thorough and professional More

by cgehrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! It is our pleasure to provide the best car-buying experience possible, and we're glad to hear that your visit was no exception, thanks to Stephen and Omar. We're always here for all of your vehicle needs!

June 27, 2023

Excellent experience every time I attend. Always amazing treatment from the staff. In and out in no time. More

by kemurillo7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bad with names
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

June 27, 2023

Always outstanding care. Thank you to Daniel who helped me today! Love my Toyota family! More

by SHertzing
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Customer care & Aziel greeted me.
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Daniel. Come back and see us again!

June 27, 2023

Steven Deatherage Lewis Phan Bev Ffrench went out of their way to ensue I had the best car buying experience More

by Asif
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Deatherage Lewis Phan Bev Ffrench
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent rating and review! We strive to provide our customers with the smoothest car buying experience possible, so it is wonderful to hear that Steven, Lewis, and Bev provided you with such excellent service. Enjoy your new vehicle!

June 27, 2023

Excellent and quick service. They also offered a drive round trip to my work place. More

by Leonardo P
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Leonardo, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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