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Don McGill Toyota of Katy

Katy, TX

4.9
2,190 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,190 reviews

July 01, 2023

I went in dreading the work needed the fox my AC. Mr. Novoa took it step by step, and kept me informed along the way. I really appreciate that! More

by freebird0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Antonio Novoa
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that Mr. Novoa was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

July 01, 2023

It was very busy but they were helpful they check everything from tires everything in the engine to a car wash thank you Toyota for all the services I had done to my car today More

by rosamaria Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Rosamaria, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 30, 2023

Great service. Shuttle service was provided. Repairs were done quickly at a reasonable cost. This is the place I want to service my 2003 Toyota Tacoma. More

by JP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K Sea Picott.
Jul 05, 2023 -

Don McGill Toyota of Katy responded

JP, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 30, 2023

Walked in and was working with Jacob in less then 2 or 3 minutes. Had an oil change appointment for 8:30am. Our SUV was ready by 9:10. Waited area was nice, clean, cool. More

by John Dishko
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 05, 2023 -

Don McGill Toyota of Katy responded

John, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Jacob. Please let us know if there is anything else we can help you with!

June 30, 2023

Alex and the team in the collision center were great with communication during the repair process until my vehicle was ready to be picked. Alex went over all the repairs and also explained the lifetime warra More

by Aakapasi72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Megan
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Alex was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

June 30, 2023

I appreciate the advice and feedback with regards to my vehicle. I will be returning. More

by gigemgirl2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

June 29, 2023

Our Sales Rep Altaf was phenomenal. He made the process easy and quick. Tailored our experience to meet our needs. More

by Girlfromlaredo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Altaf
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent rating and review! We strive to provide our customers with the smoothest car buying experience possible, so it is wonderful to hear that Altaf provided you with such excellent service. Enjoy your new vehicle!

June 29, 2023

Henry Varga is an excellent service advisor ! Really cares about customers needs and concerns! No further comment More

by pakrat73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Henry. Come back and see us again!

June 29, 2023

Alex was great. Service was great! No complaints here. I’ll definitely be back when I needed services again. More

by kenny2_ta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Alex. Please let us know if there is anything else we can help you with!

June 29, 2023

I had a stellar experience at Don McGill Toyota of Katy today!!! Exceptional service from the courteous and kind staff in the service department. My overall experience was clearly outstanding!!! Thank you More

by Cissybell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unfortunately I didn’t get their names
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

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