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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,190 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,190 reviews

July 10, 2023

Good overall experience. Love the free drinks and snacks in addition to free coffee. Evan was great. Not specific to him, but I notice this is the same for other frontline ma More

by Hizahaiy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

July 10, 2023

Like the place , they have coffee with variety of choices, expecting to have a warranty on breaks on a less than 3 year old car but there’s none but then i got discounts on the the new installed bre More

by jer_dai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

July 09, 2023

Excellent, xxxx C C Excellent Excellent Excellent excellent, excellent, excellent, 100 recomendado , excellent, excellent,excellent More

by Maria Fabiola
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carmen Zuluaga
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Maria, gracias por tus cinco estrellitas y comentario. Nos esforzamos todos los dias para ofrecer excelencia en nuestro servicio y nos contenta que pudimos superer tus expectativas. Esperamos verte por aca de nuevo para cualquier necesidad automotriz que tengas. Gracias.

July 08, 2023

Great job in completing the job on time and getting the job done right the first time. More

by Bobby.l.miller
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Bobby, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

July 08, 2023

Richard was great. Very helpful and courteous. Dealership has always been service and customer oriented More

by Minyard54
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Minyard, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

July 08, 2023

Alex in the service department is an outstanding credit to Toyota Of Katy. He is always very helpful, knowledgeable and professional in his dealings with me. I have observed him with other customers and he More

by dj26lee70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Alex. Come back and see us again!

July 08, 2023

Very polite and engaging service rep. Very quick service considering it was extremely busy. Service rep said it would be an hour and it was exactly that. I've never had a bad experience. More

by Bweeks
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
K Sea Picott
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

July 08, 2023

Great service, Jacob Marlow had great customer service. Couldn't have had done anything better !!! More

by James
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Jacob Marlow
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

James, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jacob was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

Jul 19, 2023 -

James responded

Sorry, gave the response right after I picked up my vehicle. But after getting it looked at by someone else that actually took the time to figure out the problem it was fixed for less than 20 bucks and I was quoted nearly $3,000

July 08, 2023

The team did great job and very professional, very nice to complete my service visit today. More

by Steph Tang
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
None
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Steph, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

July 07, 2023

Very personable employees. The wait was shorter then. I expected and the waiting room is quite roomy and comfortable. More

by graves_doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Graves, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

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