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Don McGill Toyota of Katy

Katy, TX

4.9
2,192 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,192 reviews

August 04, 2023

Service was on time and met all expectations. The staff was pleasant. There appeared to be more employees than customers. More

by Boilerplate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 04, 2023

Dealer price was insane, we got up and we’re walking out, when they came back with price that was $10k less than first price. That price was still $2k over what research says is an average price. This dealer More

by Pepe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CJ, Chris Quiroz
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Pepe, thank you for your review and for giving us the opportunity to earn your business. We're disappointed to hear we couldn't make the deal happen. Your feedback helps us improve our processes and we appreciate you taking the time to let us know where we fell short.

August 04, 2023

This is the 2nd vehicle I have purchased from Don McGill Toyota. The service department has always been state of the art. Jessica Shed assisted me today and she's a true professional. I will request he More

by bmalveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Shed
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your second car! We truly appreciate your loyal business to our dealership. It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

August 02, 2023

I’m recognizing the service writer Antonio. He is excellent and professional. He deserves A plus More

by faith3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob when I arrived and Antonio when I checked out
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one and we will be sure to pass this information to Antonio.

August 01, 2023

I love having my vehicles serviced here. Always very communicative and pricing is fair. Keep up the good work. More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Lloyd, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 01, 2023

Steve was very helpful and told me everything I needed done and suggested and gaved me options More

by Oviedomonica28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Steve. Come back and see us again!

August 01, 2023

This by far was our best car buying experience, we are going nowhere else after this!!! Ask for Solomon More

by pat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Solomon
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Pat, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 01, 2023

They did a good job. Performed the work in a timely manner. I will recommend this dealer More

by Carlton.Robyn.konrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2023 -

Don McGill Toyota of Katy responded

Carlton, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 31, 2023

Service department was great. I had Daniel as my service writer. I told him I needed to leave by certain time. He was able to accomplish that and I appreciate it. More

by dan.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel,Henry,Felix
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Dan, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 30, 2023

Henry give us an excellent service and great attention, we will continued back to this dealer More

by moisessoto018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Vargas
Jul 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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